Toyota and Ford
New Car Dealership in Dover, NH
Overall Rating
4.8/5
Read dealer reviews
Since 1975 Bill Dube has been proud to serve the greater seacoast area with quality new & pre-owned vehicles. Bill Dube Inc. treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time.
Our experienced and certified sales staff is eager to share its knowledge and enthusiasm with you. Allow us to demonstrate our commitment to excellence, and why we are your trusted family dealer. We look forward to serving you!
Bill Dube Ford Toyota's service reps and mechanics are Toyota trained and utilize the latest cutting edge technology to keep your car running smoothly.
Bill Dube Ford Toyota Reviews
Overall Rating
4.8/5
285 out of 292 people recommended this dealer
Overall Facilities:
4.7/5
Bait and switch
Reviewed by Keith
in Derry, NH
January 23, 2021
I have bought many new cars and my experience at Bill Dube was the worst ever. It started well with their Internet sales team agreeing to match a lease quote from another dealer with a slight adjustment because their Highlander had a couple of extra options but went downhill after driving an hour to Dover expecting to buy a new SUV.
We introduced ourselves as having talked to the Internet team and the sales rep who worked with us started at over $200/month higher than our agreed price! We showed him the emails with the Internet team and he called over a manager. She said she could not match the price we had been promised. After going through several proposals, she said the absolute best she could do is $25/month higher and an $2,000 down. Not even close!
She tried to justify the difference by saying the vehicle in stock had $1k in extra options so has to add $30/month to the lease. I explained to her that she was wrong - a $1k increase in MSRP is $10/month with the residual and money factor used by Toyota. She still as she had incorrectly insisted it is $30 more. I don't know if she doesn't understand leases or if this is a tactic used at Bill Dube to convince customers to pay more than they should for a lease.
I then used the Toyota web site on my phone and configured exactly the same vehicle to show her the Toyotathon lease rate from Toyota was much lower than her offer. She tried saying that Toyota charges fees that were included in her lease proposal but she could not list fees that came close to explaining the difference.
It was clear that she was unable or unwilling to match the lease deal her own Internet team had offered and also would not match the lease deal on the Toyota web site. There was no point continuing the conversation so we left and bought from the other dealer.
What an amazing experience with Ali and Donna.
Reviewed by SiennaOwner
in Dover, NH
July 27, 2019
Came in with my mother and stepfather as they wanted to get a Sienna minivan. There were a couple of used Siennas to look at which fit right in the price and payment range, as well as some new vehicle options which interested us. The pricing was more than fair and the salesperson and sales manager were so nice. Debbie (the owner) came over and introduced us to her cute little dog as well :) Just a great experience overall and I would highly recommend Ali to anybody. Really nice guy, personable, worked hard for us.
They honored their Promise!
Reviewed by 2016 Tacoma Owner
in Plymouth NH
March 18, 2016
I ordered a 2016 Tacoma with Bill Dube at a very good price. At first the communication was not the best as I had to keep calling in to check on the status rather then them calling me. After a few weeks I was told they could get me the exact truck I ordered but only a few days later they told me Toyota did not accept the order/changes and they could get me a very similar truck but not the exact one I ordered. The difference in the truck was only a certain package so it was still very close. I decided to still order the truck. It took approx. 2 months to get delivered. Although it took some time, Bill Dube did come through with their promise. Thank you for being honest and keeping you word!
