594 New Hampshire 3A
Bow, NH 03304

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Sales: 603-607-1882

Used Cars: 603-884-2379

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 5:00pm

Reviews of McGovern Toyota of Concord

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

393 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Moe is beyond amazing!

Reviewed by s.rosemunroe97February 02, 2025

Moe is beyond amazing! Not only did he help us find the perfect car, he did everything he could to make it work with our hectic schedule. I've been to other dealerships but hands down this one has the kindest staff and most welcoming environment! Enjoy your retirement Moe! You've earned it!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Moe went above and beyond to help you find the perfect car while accommodating your busy schedule. We couldn’t agree more—Moe has been an incredible part of our team, and he will be greatly missed in his well-earned retirement. We truly appreciate your support and are so glad you felt welcomed by our team. Wishing you many happy miles in your new vehicle! 🚗💙

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

2 hours ago New Bucklet up- long and thorough

Reviewed by ginacohanDecember 26, 2024

2 hours ago New Bucklet up- long and thorough review! This is my 6th car from Grappone Toyota. While I love to negotiate a better price I absolutely despise the haggling that comes with new car purchases. Buying from Grappone makes the process truly painless. The price is the price and it's fair- whether buying new or trading in your old car/truck- may not be the highest but it's definitely not the lowest either, and I'll say it again, it's fair. I have purchased many cars from Ryan Provencher but he has moved up the chain because he is that good. Our new Salesperson Sarah Wentworth didn't disappoint. She was thorough and extremely personable and professional. She went through ever detail of my new truck, and there's a lot! What she didn't know 100%, she found out and didn't make up answers which I truly appreciate. She was a pleasure to deal with and wouldn't hesitate to buy another vehicle from her. Another extremely important aspect of Grappone Toyota is their service department, this is where I feel you can quickly lose a customer. Kassandra and Tonya are top notch in very way. Honestly, part of the reason I buy at Grappone is their service dept. I've owned Chevys and Toyota's my whole life and I currently wouldn't take my car to the Chevy dealership in Concord unless it was the only dealership left on the planet. With Grappone, I don't know who else takes a video of your car/truck and shows you what is going on with your vehicle?! Let's face it, buying a new vehicle can be very stressful and if you can minimize the stress why wouldn't you. Do yourself a favor-If you are in the market to purchase a new car/truck I can't recommend Sarah Wentworth & Grappone Toyota enough.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you so much for your detailed and thoughtful review! We're thrilled to hear that your 6th purchase with us was just as smooth and enjoyable as your previous ones. It's always our goal to make the car-buying experience as stress-free and straightforward as possible, and we're glad our upfront pricing and fair trade-in values continue to resonate with you. We're especially delighted to hear such glowing feedback about Sarah Wentworth. She truly embodies our values of integrity and exceptional customer care. We'll make sure she sees your kind words—they’ll mean the world to her! It's also great to know that Ryan's expertise and professionalism left such a lasting impression during your previous visits. Your shoutout to our service team, especially Kassandra and Tonya, is much appreciated. Our service department works hard to earn our customers' trust, and we're proud that the transparency of our video inspections helps you feel confident in our care. We’re so grateful for your loyalty to Grappone Toyota and for taking the time to share your experience. Thank you for recommending Sarah and our team to others—your trust means everything to us! We hope you’re loving your new truck, and we look forward to serving you again in the future. Safe travels! —The Grappone Toyota Team

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Very professional and precise!

Reviewed by lorijabarApril 22, 2024

Very professional and precise! Recommendations were very well done with options to chose. Well done service work.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About McGovern Toyota of Concord

Here at McGovern Toyota Of Concord, proudly serving Bow NH, Laconia NH, Manchester NH and Hookset NH, we know that there's a lot more to buying a car than... well, simply buying a car. Our team is here to guide you through every facet of your automotive experience from helping you shop for the perfect new or used Toyota model to helping you keep your ride in tip-top shape with expert auto service and genuine OEM parts. We're here to help from every angle of the buying and owning process, and we're eager to help you realize your automotive dreams.

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