City Motor Company in Great Falls including address, phone, dealer reviews, directions, a map, inventory and more

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3900 10th Ave S
Great Falls, MT 59405

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Sales: 406-761-4900

Used Cars: 406-761-4900

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 9:00am – 3:00pm

Reviews of City Motor Company

Overall Rating:

4.7 (out of 5)

93% recommend this dealer

89 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Stand behind their product

Reviewed by Leslee Weber from Ledger, MontanaSeptember 14, 2021

I purchased a used Honda. I was informed by the City Motors salesman , when I questioned the multiple owners on the CarFax , that most likely they were military personnel relocating. I was a bit skeptic at this response. First off, the alternator was replaced at no charge to me. I first tried to work something out with the salesman who sold me the car, which was to no avail. Pam's sister Sharon, in public relations, was the reason that it was done at no charge. Approximately 6 months later my car was deemed not drivable. I took it to a service shop in Chinook, where the owner had found a 34 page service bulletin regarding the motor and frequent spark plug replacement. Unfortunately, the extended warranty outlined in the service bulletin did not apply to my vehicle because it was older than 8 years, which was the life of the extended warranty. I was advised that my vehicle would not be useful for cross country driving, which was the reason I purchased it. Pam, City Motors public relations representative was a Godsend in the entire process of resolving the issue. City Motors service department worked with American Garage in Chinook, to determine the issue diagnosed by by the garage. While City Motors did not buy the car back at full price, they did pay for the service bill and approximately 70% of what I paid for the vehicle. Pam is a rock star, as is City Motors service department who worked with American Garage in Chinook. American Garage in Chinook provides impressive service. Their astute diagnostic skills were also the reason the car was bought back. It took a lot of tenacity on my part , but City Motors did stand behind the car, when the issue got in the hands of Sharon , Pam and the service department. Leslee Weber

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We appreciate you for letting others know about your experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Sharon Wombold | Customer Relations Manager | sharonw@citymotor.com | 406-761-4900

Overall Facilities 5

Customer Service 5

Buying Process 1

Quality of Repair 5

Maximum rating = 5

1.6 (out of 5)

Triple check before buying used vehicle

Reviewed by Amy Laws from Thompson Falls, MTAugust 12, 2021

Never, never buy a used car from this dealership without having it thoroughly checked out by a third party mechanic. They don’t check the mechanical integrity of the car before sending it off the lot with a handshake and “we’ve checked it all out and it looks good.” Less than 30 days after purchasing our car we noticed it have compression issues on hills etc. We took it to a local mechanic and it had a cracked head. Definitely something the dealership should have notice upon inspecting the car they had taken as a trade in. The problems continued, possibly results of prior owner not getting recall work done (also something dealers should have checked on before assuring us the car was in excellent mechanical condition). We have spent thousands of dollars over the last 12 months and not been able to drive it 5 of those months. The dealerships only response, “We don’t have a crystal ball.” They also have no integrity, no desire to check cars before sending them off the lot, and no desire to work with the consumer to make it right. Just a “make a quick sale” agenda. Basically the dealership took in a lemon and pawned it off on us, pocketing their profit.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Amy, I am sorry for what you have been thru following the purchase of your vehicle from us, and we would like to try to rectify it. I have spoke to numerous persons here at the dealership and would like to get a couple of things from you if at all possible. Do you have the repair orders and receipts of the work you have had done on the vehicle and would it be possible to email me a copy of them? Also, can you tell me if the vehicle is fixed? I look forward to hearing from you soon. Thank you so much.....Pamela Weiss

Overall Facilities 1

Customer Service 2

Buying Process 3

Quality of Repair 1

Maximum rating = 5

1.5 (out of 5)

Will not buy from them again!!!

Reviewed by Tia from Great fallsApril 25, 2021

I have bought two vehicles from City Motors and this last one will be my Last from them. The first one I bought was a Silverado and half hour after driving it off the lot we had to take it back because the brakes were going out. They had my Silverado for a week before I got it back. This year I bought a used terrain from them and two days later I’m back up there because of the power steering. I realize I am buying the car used but they claim the vehicles are check over before they go on the lot. I beg to differ after two of my vehicles went right back. This time they won’t work with me at all. I would definitely really check their vehicles before buying from them.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 3

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About City Motor Company

City Motor Company is a Great Falls Chevrolet and Cadillac dealership you can depend on! We provide new and used Chevy Cadillac and toyota cars trucks and SUVs for all our friends in Montana. In addition to our huge selection of automobiles the City Motor Company parts and service center is here for any repairs and maintenance your current Chevy Cadillac or Toyota requires. Whatever your vehicle needs we're here for you. Helena Chevrolet Cadillac and Toyota customers can also contact us using our online form or visit our dealership today!

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