Ackerman Toyota in Saint Louis including address, phone, dealer reviews, directions, a map, inventory and more

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2020 Hampton Ave
Saint Louis, MO 63139

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Ackerman Toyota

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.6 (out of 5)

4 out of 10 people said they would recommend this dealer

1 (out of 5)

Never again

Reviewed by Burned in St. Louis MOJuly 16, 2020

This was the second vehicle we purchased at Ackerman. I was noting the numbers while we were looking so I had a good idea of what our payments should be. Between salesman Quin and finance guy John, they slipped in some kind of extended warranty. I questioned it at the time but they teamed up with some double talk. Got home, found the discrepancy, immediately called and a add if we didn’t want it. My husband went in, told them again, and said that the payment needed to be adjusted. They said they’d make a call. We hear nothing for two weeks. A notice came today saying we’ll receive a check in the next 30 days payable to Toyota! So now we are still stuck with the higher payment and have to get the check to Toyota. Last vehicle we buy here. Oh, and both cars we’ve purchased apparently belonged to a retired city judge

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 4

Maximum rating = 5

1 (out of 5)

Extremely overpriced

Reviewed by Sucker in St. Louis, MOMarch 28, 2019

I bought a 2013 fj cruiser from here and overpaid by close to 10k to my embarrassment. To be fair, I didn't do much research and went in extremely naïve. This was my first new vehicle that I bought for myself and was unprepared. That being said, when I tried to negotiate they wouldn't budge a single cent and where extremely rude as if me even thinking I could negotiate a smaller price was ridiculous. I was also miss directed when the sales associate said they would take the price of sales tax off the vehicle if I traded in my old beater. I only found out when we were about to sign the papers that this wasn't true, and only then would the sales manager come out to meet me. At which point he informed me that I had been lied to about many other points of our deal. I should have walked away then and I regret giving them my business. There are plenty of other dealerships out there, go to any other one besides Ackerman.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Went in to meet with Adam to by a new Tacoma truck

Reviewed by Trying to buy a toyato tacoma in St. Louis, Mo.March 22, 2019

Went in to buy a new truck and paying cash which apartely doesn’t mean much anymore and we’re treated awful!! Came within $400 of making the deal and this was after the sales guy told me if I wanted more money to go buy a Chevy then the sales manager came out! Sorry me and my husband have been In sales together for over 80 years combined and he could not even walk out and shack our hand and introduce himself to us and walked out with a attitude! Sorry I will take my hard earned cash somewhere else! All over $200 deal! Didn’t matter they were rude and I am sorry I can spend my some somewhere else!

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 4

Maximum rating = 5

About Ackerman Toyota

FAMILY OWNED AND IN ST. LOUIS FOR 50 YEARS....
At Jerry Ackerman Toyota we offer quality, dependable Toyota cars at affordable prices. Whether you're in the market for a new Toyota, or a used certified Toyota, Ackerman Toyota has what you're looking for. Our Toyota dealership has been in business for more than 30 years. delivering Toyota cars in St. Louis Missouri. We service the automotive needs of our neighbors, friends, and family from cities throughout the Saint Louis Metro area including Kirkwood, Creve Coeur, Ballwin, Manchester, West County, Hazelwood, Florissant, O'Fallon, St. Peters, Herculaneum, Alton, Washington, and Fairview Heights Illinois.

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