14730 Buck Hill Rd
Burnsville, MN 55306

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Sales: 952-260-9545

Used Cars: 833-867-0805

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 6:00pm
Sat 9:00am – 5:00pm

Reviews of Burnsville Toyota

Overall Rating:

4.5 (out of 5)

97% recommend this dealer

653 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Terrible experience.

Reviewed by Phil from Bloomington,mnJanuary 25, 2025

Terrible experience. A little over a week after purchase, the vehicle I had purchased had problems. Salesperson said "It wasn't that way when we sold it to you". No concern that the vehicle they just sold had issues. I brought it in to the service dept. They did the bare minimum. They said they couldn't diagnose any problems. They did not do any research, only looked for codes from the scanner. They said they did me a favor not charging me for looking at the vehicle. Thanks for not charging me for not doing any work. Burnsville Toyota and their service center really lived up to the bad reputation of the Used Car Salesman. I have taken it to my regular mechanic. They have pointed out somethings to me that show that the salesperson told me some things that were not true.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for sharing your experience with us, Phil. We appreciate your feedback regarding both the sales and service aspects at Burnsville Toyota. Your concerns about the service performed are particularly important to us, and I encourage you to reach out directly so I can better understand the specifics of your situation. I value your input and hope to regain your trust in the future. Sincerely, Dave Grosulak, Service Manager, dgrosulak@burnsvilletoyota.com

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Maximum rating = 5

5.0 (out of 5)

Highly recommend Burnsville Toyota for car sales and

Reviewed by Sarah Nietfeld from Lakeville, MN March 12, 2024

Highly recommend Burnsville Toyota for car sales and their exceptional service department! Sean O’Driscoll does a phenomenal job in service!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

I really appreciate the kind recommendation, Sarah. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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Maximum rating = 5

5.0 (out of 5)

It was fast and didn't push me into something I didn't

Reviewed by Eric from Zumbrota, MNFebruary 29, 2024

It was fast and didn't push me into something I didn't want. Made the deal I wanted

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

I appreciate you for letting others know about your experience, Eric! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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Maximum rating = 5

About Burnsville Toyota

We are confident that your experience with Burnsville Toyota will be pleasurable. Each of us takes a great deal of pride in what we do to help serve our customers. This is why our customers make Burnsville Toyota their dealership of choice. The proof of this is in Toyota's highest achievement award called "The Presidents Award." The Presidents Award is based on the criteria of customer testimonials from their experiences in sales service relations and overall satisfaction with Burnsville Toyota. Burnsville Toyota has achieved this award 32 times! An accomplishment very difficult to obtain

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