2100 Maple Road
Troy, MI 48084

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Sales: 947-447-2997

Used Cars: 947-447-2997

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00pm – 6:00pm
Sat 10:00am – 4:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 10:00am – 4:00pm

Reviews of Suburban Toyota of Troy

Overall Rating:

4 (out of 5)

95% recommend this dealer

1416 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Came in to look at our first Toyota ever, specifically

Reviewed by NMM24May 17, 2025

Came in to look at our first Toyota ever, specifically the Sienna. Was greeted by Leng who was friendly, but she seemed to rush us out and didn’t answer any questions we had. She merely printed out the spec sheet and told us look at the car online since they didn’t physically have it in stock. Just not the best experience overall.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your experience with us at Suburban Toyota of Troy. We'll address this to ensure better communication in the future, and we hope you'll give us another chance to assist you.

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

good communication waiting for my vehicle to arrive and

Reviewed by markzurekMay 15, 2025

good communication waiting for my vehicle to arrive and fast delivery of the vehicle once it arrived.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Markzurek, we're glad to hear you had a smooth experience with communication and delivery at Suburban Toyota of Troy. Thanks for choosing us!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

I entered, 23-25 Toyota Camry awd, in search, and the

Reviewed by ED J from Utica, MIApril 13, 2025

I entered, 23-25 Toyota Camry awd, in search, and the first car that came up I asked to see it, got quick response and appointment. Then I came and did a test drive. Very friendly and patient staff. Then came again for trade in estimate. Less that couple weeks later I did purchase. I do wish there was more literature that could be reviewed, about different plans available, provided prior to final signing.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Ed, we're glad to hear you had a positive experience with our team at Suburban Toyota of Troy! We appreciate your feedback regarding the literature and will work on improving that aspect. Enjoy your new Camry AWD!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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