5701 South Pennsylvania Avenue
Lansing, MI 48911

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Sales: 517-394-6000

Used Cars: 517-394-6000

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Spartan Toyota

Overall Rating:

4.6 (out of 5)

97% recommend this dealer

1129 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Unexpected extra 20 dollars charge on my bill ,

Reviewed by AhmadDecember 05, 2025

Unexpected extra 20 dollars charge on my bill , explanation felt unclear and dismissive. Talked with four different people about it over the phone and each one of them was stating a different reason for the extra charge. It seemed no one knew why was I charged more than usual

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Ahmad, I'm truly sorry to hear about the confusion and inconvenience regarding the extra charge on your bill. Providing clear explanations is important to us, and it sounds like we fell short in this instance. I'd like to assist you in the best way we can - please feel free to reach out so that we can assist further. Thank you, Brian Cogley - General Manager - 5173946000

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Oil change to expensive.

Reviewed by Macman58November 27, 2025

Oil change to expensive. Will be taking it to another oil change place. Waited in waiting room way too long. Should not take 1 1/2 to change oil. Next year when I get a new car it’ll be at a different dealer.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We aim to provide efficient and competitively priced services, so it's concerning to hear your feedback regarding our oil change service. I also apologize for any delays that occurred during your visit. Your business is valued, and while I understand you're upset, I hope that we might have another chance to better assist you in the future. If you have any additional input or inquiries, please feel free to reach out. Thank you, Brian Cogley - General Manager - 5173946000

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I appreciate working with Terry.

Reviewed by Chris November 26, 2025

I appreciate working with Terry. He does the best he can to get my issues taken care of, and is upfront when challenges occur. Terry is also very respectful and gracious.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Chris, your feedback made our day! We’re thrilled to hear you feel taken care of. Thank you for sharing your experience with Terry! We’ll pass along the kind words. See you next time at Spartan Toyota!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Spartan Toyota

When you’re a road warrior near Lansing, Okemos, and Haslett, Michigan, you want a car dealership that can outfit you for battles out on the road. Find out how Spartan Toyota can fix you up with a great Toyota and help you maintain it through its lifetime. Here, we’ll go over the reasons our dealership will be there for you through every stage of your vehicle ownership.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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