Crown Toyota-VW in Holland including address, phone, dealer reviews, directions, a map, inventory and more

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11260 Chicago Dr
Holland, MI 49424

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 5:30pm
Wed 9:00am – 5:30pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:30pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Crown Toyota-VW

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

256 out of 266 people said they would recommend this dealer

1 (out of 5)

Super disappointing experience!

Reviewed by Still Pi$$ed Off in Kalamazoo, MIAugust 26, 2020

Drove 45 minutes each way to find out that the car listed on cars.com as a manual transmission was in fact an automatic transmission. Basically got an oopsie daisy, sorry response from the dealer. Was planning on leasing my next vehicle from Crown. Will think and check twice before visiting again.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Accommodating sales staff, positive experience

Reviewed by SportWageneer in Ypsilanti, MIJune 17, 2020

The sales staff was professional and accommodating. I was able to test drive several vehicles before landing on one, concerns I had were addressed before buying. When it came down to buying the car the salesmen was willing to negotiate down to a fair price and wasn’t rude or demeaning. I was very pleased because while negotiating they were able print out a list of similar cars sold within 300 miles with trims, miles, and sale price- similar to cars.com’s line chart. This transparency was really great because as a buyer it helped me see what a fair price was. I recommend them to anyone looking for a positive experience. Also the let my dog sit in the office while we finished paperwork.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Debbie Lush

Reviewed by Debbie Lush in Monroe, MichiganOctober 26, 2017

Great customer service and support throughout the entire purchasing process.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Crown Toyota-VW

Whether you are in the market to purchase a new Toyota, Volkswagen, certified used, pre-owned vehicle, or if you need financing options, Crown Motors will help you find a car that works for you! Even if you are a first time car buyer, you can trust that Crown Toyota Volkswagen will get you into the automobile that fits your lifestyle. If you have yet to do visit us, we'd love for you to give us a shot! If you've already visited and have any feedback for us, please contact Sales Manager Phil Ophoff at 616.393.0400 we place a high value on the experience of every customer we great!

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