3780 Plainfield Ave Ne
Grand Rapids, MI 49525

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Sales: 866-914-7898

Used Cars: 866-906-6381

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Kool Toyota

Overall Rating:

4.4 (out of 5)

80% recommend this dealer

60 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I have always had a great experience at Kool Toyota.

Reviewed by Carolann from Sparta, MIFebruary 22, 2025

I have always had a great experience at Kool Toyota. Friendly, helpful staff; they always serve you to the best of their ability. Service department is amazing, as well. I feel so confident that I will always be well taken care of!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

If buying a car were an Olympic sport, Kool Toyota would

Reviewed by Trev from MichiganFebruary 22, 2025

If buying a car were an Olympic sport, Kool Toyota would take home the gold. From the moment I walked in, I was treated like royalty—minus the crown, but I am sure if you ask nicely it could be arraigned. The whole process was smooth and the team was super friendly. If you’re thinking about getting a car, don’t overthink it—just go to Kool Toyota.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

We purchased our Toyota Highlander from Kool Toyota.

Reviewed by Annie from Grand Rapids MIFebruary 21, 2025

We purchased our Toyota Highlander from Kool Toyota. We had a great experience! Our salesperson was extremely knowledgeable and friendly. There wasn’t any pressure and the pricing was fair. Their service department is top notch as well. We will definitely be returning for future purchases.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

About Kool Toyota

Getting the right car that is in your price range isn't always easy. In fact it isn't easy at all. That's why we ask that you give us a chance here at Kool Toyota. We have a great history of getting people behind the wheel of their dream car - whether that means they end up purchasing a new or used automobile.

Many of our pre-owned Toyotas in Grand Rapids MI are Certified Pre-Owned Toyota vehicles. This means that they have been thoroughly checked for safety and quality before being offered for sale. This gives consumers the peace of mind that they are getting a car that they can trust.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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