Kool Toyota in Grand Rapids including address, phone, dealer reviews, directions, a map, inventory and more

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3780 Plainfield Ave Ne
Grand Rapids, MI 49525

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Sales: 616-828-0132

Used Cars: 616-364-9700

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Kool Toyota

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

29 out of 31 people said they would recommend this dealer

5 (out of 5)

Kool Toyota and Earl Thomas Rock!

Reviewed by Bob and Sue in Ada, MIJune 02, 2018

Earl Thomas was an exceptional sales person. Patient and helpful, not pushy. Let my wife lead the way since it was her car...she did her homework and Earl was very helpful and informative as was the rest of the Kool staff including Rob & Bruce. Got a great deal on a new Highlander and we’re both delighted.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

2 (out of 5)

Be Careful....KOOL PRICE is not KOOL

Reviewed by Brian in Grand Rapids, MINovember 18, 2016

Be careful...their KOOL PRICE does not represent their actual lease pricing. In a normal car transaction regardless if you lease or buy, the sales price is the sales price. Was told if I did not sign a check or pay cash on the spot, KOOL PRICE could not be offered and customer cash was not applicable.

Customer Service 3

Buying Process 2

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Great buying experience

Reviewed by Prius buyer in Rockford, MISeptember 19, 2012

Kool Toyota has the friendliest sales and support staff of any dealership I have dealt with. They are low pressure, and go out of their way to serve the customer. Good fair price on new vehicle and trade in also.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Kool Toyota

Getting the right car that is in your price range isn't always easy. In fact, it isn't easy at all. That's why we ask that you give us a chance here at Kool Toyota. We have a great history of getting people behind the wheel of their dream car - whether that means they end up purchasing a new or used automobile.

Many of our pre-owned Toyotas in Grand Rapids MI are Certified Pre-Owned Toyota vehicles. This means that they have been thoroughly checked for safety and quality before being offered for sale. This gives consumers the peace of mind that they are getting a car that they can trust.

Ready to buy? Get a price quote before visiting the dealership.

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