Wolverine Toyota

Drove an hour to see a car described as "mechanically sound" as advertised and it was anything but sound. It really makes me question what goes on there if they are willing to get bad reviews over something so simple. Be honest!!

Long story short, these guys won't honor factory warranty if the issue won't throw an error code. Standard practice in the industry but if your car won't start in the morning, you're not really going to care as a consumer. Even the Ford dealer in Monroe fixed my buddies much more expensive, and less critical issue that also wasn't throwing a code, involving the transmission. My issue was probably the fuel pump but that doesn't really matter. The acting service manager also needed to be taught how Toyota's warranty actually works, since I talked to corporate and they were saying different things. Honestly quite disappointed with both this dealer and toyota. Car wouldn't start twice, and I brought the car in twice, paying for towing myself which they would not fix as there was no code thrown. I sold the car and moved on.

Helpful staff recommended a few cars to test drive after finding one on cars.com we were interested in. Dealership is part of the Spartan group which pays for road assistance and discounted service for all it's cars, not just the new ones. Would go again.