Wolverine Toyota in Dundee including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

16490 Tecumseh St
Dundee, MI 48131

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of Wolverine Toyota

Overall Rating:

2 (out of 5)

29% recommend this dealer

7 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Mandatory upcharge

Reviewed by Dawn Reasoner from Grass Lake, MIMay 26, 2022

Put a deposit down on the next Rav4 Prime they receive. I was called and told it was in and, lucky me, they are adding a protection package to the vehicle for $2100.00. I spoke with the sales manager and told him I had no interest in it and reluctantly he said ok. He calls back and says he already ordered the product so they will only sell it with the protection. I offered to pay the cost of the product instead of the additional $2100. He said no - they are only selling it with the protection (which hadn't yet been applied and despite my deposit for the next vehicle). I call to speak with the general manager and instead get a call back from this same worthless sales manager. I purchased the vehicle as the Primes are difficult to get. When I go for a test drive they didn't even have the vehicle charged. Sales person had no idea how the vehicle worked and couldn't give us an overview despite having the vehicle for more than a week prior to test drive. When asked about the charging cable the sales manager said he didn't think it was included despite it being listed on vehicle details. We went over some spots and areas that had to be cleaned/detailed. When going to purchase the vehicle they never included my deposit. After several phone calls they finally add it - but didn't list it as a deposit. Despite telling them how much I was putting down on the vehicle it took over 2 hours for them to get the purchase paperwork correct. Upon arrival to the dealership several spots were not taken care of -we had to wait another hour for them to clean the vehicle properly. Seat memory didn't function properly - had to google it to get it to work - something the dealership should have taken care of before we took posession. As for the general manager I attempted to reach him MULTIPLE times - he was never available. I never received a return call despite leaving at least 3 messages. Absolutely the WORST new car purchase experience of my life.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Lack of service

Reviewed by J. Weaver from Ousted, MiFebruary 18, 2022

After 40 plus years excellent service at Other Toyota dealers, this dealership is a big disappointment. After our initial purchase with Rudy who was very helpful, service went down hill.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Rav4 hybrid

Reviewed by Olivia N. from Ypsilanti, MiJanuary 26, 2022

I had a 2015 compass that was due for some major work. Instead of sinking money into it, I decided to trade it in on a RAV4 hybrid. In so glad Rudy was able to get me the car of my dreams in my favorite color, blueprint. I had to wait a bit but after reserving it a head up time,it was such an easy process!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Wolverine Toyota

We know that prospective customers are extremely well educated when researching their next vehicle. Wolverine Toyota has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top