3745 Jackson Rd
Ann Arbor, MI 48103

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Sales: 734-997-7089

Used Cars: 734-887-6382

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Toyota of Ann Arbor

Overall Rating:

4.7 (out of 5)

87% recommend this dealer

86 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Terrence is great at customer service.

Reviewed by Mary from Ann Arbor December 31, 2025

Terrence is great at customer service. And the maintenance repair was clearly explained. Used this dealer for several decades and will continue. Mary

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Mary, thank you for your kind words about Terrence and for being such a loyal customer of Toyota of Ann Arbor. We truly value your continued business!

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Maximum rating = 5

5.0 (out of 5)

Dusty was a pleasure to work with.

Reviewed by Joe Souliere from Sylvania,ohioDecember 09, 2025

Dusty was a pleasure to work with.Very professional and would recommend him to friends.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We're glad to hear that Dusty and the Toyota of Ann Arbor team provided 5-star service! Thanks for sharing your kind words!

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Maximum rating = 5

5.0 (out of 5)

I was greeted when I walked in,they got my car done in

Reviewed by Glenda Hubbard from Ypsilanti,Michigan 48197December 05, 2025

I was greeted when I walked in,they got my car done in time good going guys thank you Glenda Hubbard Ypsilanti Michigan

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Glenda, thank you for sharing your experience! We hope to see you back at Toyota of Ann Arbor Service Center down the road!

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Maximum rating = 5

About Toyota of Ann Arbor

Visit Our Location, 3745 JACKSON RD, ANN ARBOR, MI 48103 Home of the worry-free guarantee! -LIFETIME NATIONWIDE POWERTRAIN (6YRS OLD/UNDER 60K MILES) -ONE YEAR COMPLIMENTARY MAINTENANCE -FREE 1 YEAR KEY REPLACEMENT -7-DAY EXCHANGE POLICY -COMPLIMENTARY CAR WASH (with services) -LIFETIME LOANER CARS (with service visit) -$100 REFERRAL PAYMENTS -1 YEAR TIRE BLOWOUT PROTECTION -TIRES FILLED WITH NITROGEN -EXTERIOR OF VEHICLE HAS REPEL COATING APPLIED

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