3745 Jackson Rd
Ann Arbor, MI 48103

Get Directions

Sales: 734-997-7089

Used Cars: 734-887-6382

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 10:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Toyota of Ann Arbor

Overall Rating:

4.7 (out of 5)

87% recommend this dealer

82 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

After having trouble with a different Toyota dealership,

Reviewed by Aaron from Milford, MichiganNovember 27, 2025

After having trouble with a different Toyota dealership, we tried Toyota of Ann Arbor. It was a farther drive for us, but well worth the trip. Jenn in service provided a top notch customer experience. We later worked with car sales and Keith also provided a great experience. I wish I had gone to this dealership from the start!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Aaron, we are happy to hear our team went above and beyond to make your visit memorable. Thank you for trusting Toyota of Ann Arbor and for sharing your positive experience with our team!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I was very pleased with the help I received at the

Reviewed by Vicky Smith from Genoa, Ohio November 21, 2025

I was very pleased with the help I received at the dealership and I got the truck that I wanted and I love it and I would recommend this dealership to others.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Vicky, we’re so happy to hear this! It was a pleasure to work with you on this purchase. Thank you for choosing Toyota of Ann Arbor!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Lamont in the Service dept is top tier.

Reviewed by Mary from Whitmore Lake MINovember 15, 2025

Lamont in the Service dept is top tier. Always going above and beyond what is expected.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Mary, thank you for trusting Toyota of Ann Arbor with your business!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Toyota of Ann Arbor

Visit Our Location, 3745 JACKSON RD, ANN ARBOR, MI 48103 Home of the worry-free guarantee! -LIFETIME NATIONWIDE POWERTRAIN (6YRS OLD/UNDER 60K MILES) -ONE YEAR COMPLIMENTARY MAINTENANCE -FREE 1 YEAR KEY REPLACEMENT -7-DAY EXCHANGE POLICY -COMPLIMENTARY CAR WASH (with services) -LIFETIME LOANER CARS (with service visit) -$100 REFERRAL PAYMENTS -1 YEAR TIRE BLOWOUT PROTECTION -TIRES FILLED WITH NITROGEN -EXTERIOR OF VEHICLE HAS REPEL COATING APPLIED

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top