Balise Toyota in West Springfield including address, phone, dealer reviews, directions, a map, inventory and more

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Overview
Dealer Reviews

Toyota New Car Dealership in West Springfield, MA

Overall Rating

4.5/5

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Balise Toyota is a Western MA new and used car dealer in West Springfield, Massachusetts.

Every car is on sale every day at Balise Toyota. We constantly compare our new and used cars to others in the region and continually adjust our prices to current market conditions, so you'll always get our lowest price up front, fast and easy.

Balise Toyota's service reps and mechanics are Toyota trained and utilize the latest cutting edge technology to keep your car running smoothly.

Balise Toyota Reviews

Overall Rating

4.5/5

93 out of 104 people recommended this dealer

Customer Service:

4.6/5

Buying Process:

4.7/5

Quality of Repair:

4.6/5

Overall Facilities:

4.6/5

Excellent staff

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by Aveen Alattar
in West Springfield
October 24, 2019

Very good service very sweet so helpful everything went fast not a long wait time would recommend. Very happy with the whole process Great Experience

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DONT BUY A CAR FROM THESE CROOKS!!

Overall Rating:

1/5

Customer Service:

1/5

Buying Process:

2/5

Quality of Repair:

1/5

Overall Facilities:

2/5

Reviewed by Steve K
in Westfield, MA
October 23, 2019

Very very poor service agreement. EXTREMELY misleading. Toyota offers a two year service warranty. Balise sold me an “extended warranty”. I was under the impression that the extended warranty included oil changes for the life of the loan. Toyota covers those for two years. I went in for my 40K service, and Balise says that it is not covered. The service warranty expires at 35K. So I bought a useless extended warranty for a new car for only mechanical and electrical, without them properly explaining it. DON’T BUY FROM THESE CROOKS!! So they made money off of my warranty, and I’m left with a bill for $75 for my service.

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2016 tundra 1794

Overall Rating:

5/5

Customer Service:

5/5

Buying Process:

5/5

Quality of Repair:

5/5

Overall Facilities:

5/5

Reviewed by wasim
in amsterdam ny
November 05, 2015

i baught my tundra from them they were pretty straight forward upfront price on their website, nick the sales rep focused on my needs and did not try to steer me into different deals it was short and sweet deal and chris the sales manager was great did not try to upsell me any warranty I didn't want twice . had a great conversation with him.

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Pictures of Balise Toyota

Picture of Balise Toyota in West Springfield

Dealership Contact Information

Balise Toyota 1399 Riverdale St
West Springfield, MA 01089

Sales: 413-240-2771
Used Cars: 413-240-2775

Sales Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	11:00am	9:00am	9:00am	9:00am	9:00am	9:00am	9:00am
Close	5:00pm	8:00pm	8:00pm	8:00pm	8:00pm	8:00pm	6:00pm

Service Department Hours

	Sun	Mon	Tue	Wed	Thu	Fri	Sat
Open	Closed	7:00am	7:00am	7:00am	7:00am	7:00am	7:00am
Close	Closed	7:00pm	7:00pm	7:00pm	7:00pm	7:00pm	5:00pm

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New Car Locator New Car Inventory for Balise Toyota in West Springfield, MA, 01089 by make:
1 2020 Toyota 4Runner Vehicles
2 2020 Toyota Avalon Vehicles
3 2020 Toyota Camry Vehicles
4 2020 Toyota Camry Hybrid Vehicles
5 2020 Toyota C-HR Vehicles
6 2020 Toyota Corolla Vehicles
7 2020 Toyota Corolla Hatchback Vehicles
8 2020 Toyota Corolla Hybrid Vehicles