130 Pittsfield Lenox Rd
Pittsfield, MA 01201

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Sales: 413-553-5354

Used Cars: 413-553-5355

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:30pm

Reviews of Haddad Toyota

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This is my 5th purchase from Haddad Toyota.

Reviewed by Karla from New Ashford, MassAugust 31, 2024

This is my 5th purchase from Haddad Toyota. Nothing like a process, that’s smoother than the ride! Jeff, Nagge & Jared made purchasing my vehicle effortless and hassle free. Highly recommended the team at Haddad Toyota

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Karla, we're delighted to hear that Jeff, Nagge & Jared made your fifth purchase with Haddad Toyota seamless and hassle-free. Thanks for the high recommendation! We hope to serve you again in the future. Have a great ride!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Animal damage

Reviewed by Leah Ferro from Pittsfield, MAJuly 18, 2022

A series of unfortunate events occurred in my RAV 4 purchased at Haddad Toyota in Pittsfield. I brought it to the Berkshires from my out of town residence for the oil change service to get a call to confirm a squirrel had been living in the hood and engine. It reeked havoc on the vehicle. Haddad's staff and mechanics were aware of this situation which sent me into a tail spin. No car? Who knew how long this would all take to fix and get parts. But, to my astonishment, Haddad's fixed the RAV in one weeks time and it's better than new! Their care, concern and compassion were outstanding! I was kept informed daily on the proceedings and repair. We have a true gem in Haddad Motors in this County! No need to go anywhere else!!!!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you so much for taking the time to leave us this information regarding your recent service visit! We appreciate your business and are always willing to help if anything else comes up!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

They sell lemons

Reviewed by ZG from Phoenicia NYMay 27, 2022

Sold me a 2009 Tacoma that's a total lemon. They claimed they did a 100-odd point inspection, yet within 1 year of buying it I've had to replace: the alternator, AC condenser, water pump, 6 coil packs, entire rack & pinion system, ABS actuator (a $2k part!), and fix an exhaust leak. Avoid this place like the freaking plague.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

It is discouraging to learn of your experience with us. We're sorry that you feel this way.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Haddad Toyota

MA Toyota New Car Dealership Haddad Toyota in Pittsfield Mass is located in the heart of the Berkshires. They're proud to have won the coveted Toyota President's Award for the past 5 years. Haddad Toyota offers more than new and used Tacomas Tundras Camrys Corollas RAV 4s Siennas and Prius. They also have Pre-Owned Hondas Chevys Nissans Fords VWs Volvos Buicks Subarus Hyundais and more. In addition Haddad Toyota's Certified Service Technicians will expertly repair your vehicle - whether it's a Toyota or another manufacturer. OEM Toyota Parts are available in their parts department and they have a huge inventory of tires!

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