280 King St
Northampton, MA 01060

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Sales: 855-315-5332

Used Cars: 844-742-5723

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 5:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:00pm
Sat 7:00am – 4:00pm

Reviews of Lia Toyota of Northampton

Overall Rating:

4.9 (out of 5)

96% recommend this dealer

1163 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Easy to get get an appointment for service and prompt in

Reviewed by JackDecember 17, 2025

Easy to get get an appointment for service and prompt in getting my car in when I got there. My service advisor Ms. Coulombe was very nice and helpful in in keeping me updated on service issues and what could wait for the next service interval.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Jack, We are delighted to hear that scheduling your appointment was convenient, your vehicle was taken in promptly upon arrival, and that Ms. Coulombe provided nice, helpful guidance with clear updates on immediate needs and items that could wait until your next interval. Your kind words have been shared directly with Ms. Coulombe and our management team. We truly appreciate your trust and look forward to welcoming you back.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

AWESOME service, thank you for the great communication

Reviewed by Cbabs68December 10, 2025

AWESOME service, thank you for the great communication Alissa!! I'll be back with our other vehicle soon.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We’re thrilled Alissa’s great communication made your service experience AWESOME. We look forward to seeing you again with your other vehicle!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Pretty straight forward dealership got there for a car

Reviewed by Calvin Williams from MADecember 05, 2025

Pretty straight forward dealership got there for a car got out 5 hours later with the car ….besides the mechanic not knowing to much about the automatic high beams not working service was flawless

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Calvin, We're so pleased to hear that the service was flawless and that you drove away with your car in a straightforward five-hour process. However, we apologize that our technician wasn't able to fully address the automatic high beam issue. If you'd like us to take another look at this feature, please feel free to reach out. We appreciate your business and look forward to serving you in the future.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Lia Toyota of Northampton

Lia Toyota of Northampton offers a large selection of New and Used inventory with full value reports and in market data. Visit us today at LiaCars.com!

BEST PRICE GUARANTEE
(New car purchases only. Find a lower price on the same vehicle with the same benefits and options and we'll meet or beat any advertised price from our competitors. Limited to dealerships within a 50 mile radius of purchase location.)

COMPLIMENTARY SHUTTLE SERVICE

FREE LOANER FOR OVER NIGHT SERVICE
(Major services only.)

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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