1020 Iyannough Rd
Hyannis, MA 02601

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Sales: 774-361-7244

Used Cars: 774-327-6100

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Ira Toyota of Hyannis

Overall Rating:

4.4 (out of 5)

90% recommend this dealer

1606 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Dropped my car off for service and they always do a good

Reviewed by Jonathan Pecoraro from Yarmouth, MASSACHUSETTSJanuary 30, 2026

Dropped my car off for service and they always do a good job ! Recommend not scheduling around lunch time as the mechanics are usually on lunch !

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I had an appointment at 915 and waited in the lounge

Reviewed by David R from Yarmouth, MAJanuary 28, 2026

I had an appointment at 915 and waited in the lounge area. I watched a car that arrived significantly after I arrived get pulled into the bay. At 10:30 I went to the desk and asked what the point of a 915 appointment if my car was still in the parking area at 1030. I was given excuses and decided to leave. Poor customer service that fell way short of my expectations.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello David,   Thank you for your feedback. I apologize that your visit with us recently was anything but satisfactory. After reviewing your situation, we want to make things right. Our service manager, Kenny Guay, will be reaching out to you for some more information.   Again, please accept our apologies for what had transpired at the recent visit.   Sincerely   Marlaine Ruby IRA Toyota Hyannis  Customer Relations Manager mruby@group1auto.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Very responsive to questions.

Reviewed by MMJanuary 27, 2026

Very responsive to questions. Well staffed to handle customer needs. No feeling of being rushed. On time.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ira Toyota of Hyannis

At our Toyota dealership the commitment to your satisfaction extends far beyond the initial point of sale. Our goal is to surpass your expectations making sure that you're 100% satisfied at every point of your car-buying journey.

Our philosophy starts with providing the most positive vehicle-shopping experience possible. We place a strong emphasis on our roots as a family-operated business. By providing you with friendly and courteous service while treating you with respect we strive to foster long-lasting and endearing relationships. Also BUY or TRADE your car through our AcceleRide program. Visit our website for more info!

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