Toyota
New Car Dealership in Haverhill, MA
Overall Rating
4.6/5
Read dealer reviews
We are a fourth generation family owned business..Celebrating 75 years of serving family's automotive needs. For the second consecutive year, we've been voted DEALER OF THE YEAR award for Volvo,2012 & 2013. We also earned a spot as a National Finalist for Dealer of the Year for Dealer Rater. Go to www.dealerrater.com to check our report card! Here at Jaffarian we take pride in our large selection of NEW and Pre-Owened vehicles, if you don't see the car you are looking for, we will find it for you!
Our certified mechanics know how to keep your new Toyota fine tuned and safe. So if you are in Haverhill or the surrounding area, check out Jaffarian Toyota!
Jaffarian Toyota Reviews
Overall Rating
4.6/5
64 out of 71 people recommended this dealer
Disappointing
Reviewed by Disappointing joe
in Worcester ma
October 06, 2020
Sent for info on used car. Was promptly replied to but went down hill from there. I was bombarded with email after email until I said I would come by to see the vehicle.
Happened to drive by before then while they were closed. Found the vehicle only to see a SOLD sign on it? Why does a dealership bomb you with emails to come see something yet they can’t have the courtesy to let you know it’s sold? BAIT AND SWITCH!
Vague details when it comes to diagnostics
Reviewed by Sunil
in Andover, MA
August 18, 2020
My car has been there on far too many occasions and I get vague details on the error messages. Also I get told different things depending on if the work is covered by warranty or not. For example, just last week the Start/Stop function wasn't working and so I took the vehicle in for service. They told me both the main and secondary battery needed to be replaced
Finally...After going through "THREE" Dealerships!
Reviewed by Stripersteve
in Methuen, MA
June 18, 2014
I have been a toyota driver for the past twenty years. I have not had really good luck with any of them.....from Boston to New Hampshire (no names mentioned!). Either the Salespeople were taking me for a dope or the Service departments not having truly experienced people working on my vehicles. Needless to say, I was very leary of purchasing another Toyota from a Dealership. I decided to give Jaffarian Toyota a shot. I went to their dealership in Haverhill, met with a few salespeople, sat around and listened to customers and salespeople and how they interacted. I was impressed with what I saw and heard! I also have read many good reviews about Jaffarian Toyota, being around for 75 years gave me a little more confidence about dealing with a dealership that has been around for that long. I watched as the senior staff helped out the newbie sales people and saw the respect given to customers. I was introduced to Xavier Casiano who helped me above and beyond my expectations. He did everything in his power to get me the exact vehicle I wanted along with the exact options I specified. I was exceptionally happy in the way Xavier treated me and did whatever he could to make my buying experience top notch! I would definitely recommend Jaffarian and Xavier to anyone who is skittish about dealing with dealership salespeople and the whole buying process! Xavier is THE MAN!!!!!!!!
