Jaffarian Toyota

Very dissatisfied with this dealers salesman. I spoke to salesman Doran when this 2019 XC90 was posted and told him I was very interested in purchasing this car because I had been looking for this specific model and I told him I even had the bank setup and a 4000 deposit. He said it had to go thru the shop first and that the mechanic told him it needed front brakes and had top be completely serviced before putting it up for sale. He checked and the car was on the lift and that he would call me first the moment it was ready. What a waste of time for my bank and me going to the bank to get cash so when the car was ready I could purchase it right when it supposedly would be ready. Well the Car sold and he had some stupid explanation that didn't even make sense. Thanks a lot for nothing, taking my business elsewhere. He should be fired!!

Unfortunately, not a good experience them. I’d called ahead to see if a Ford Bronco they had was still for sale, and it was still listed on-line on CG. After a 45 minute drive to Jaffarian, they told me that ”the Bronco had been sold a few days ago, but that it was technically still for sale bc the buyer hadn’t signed any paperwork but because someone wanted it, you can’t buy it”. I asked again with a checkbook in my hand so they knew that I was ready to purchase it. They said I should leave my name and number. Super unprofessional, waste of time, and just poor business practices. Stay away!

Terrible communication. I talked with them about a vehicle that they were bringing into their inventory before they took possession of it. Then I got an email that it was sold. No communication to me that it was in their possession. Awful customer service.