Toyota
New Car Dealership in Hanover, MA
Overall Rating
4.2/5
Read dealer reviews
McGee Toyota wants to make your car buying experience easy and simple by giving you up to date truecar prices and discounts. We are selling our top models Camry, Corolla, Sienna and Rav4 below average market prices. Our sales staff will take a moment and show our special everyday price vs what you should be paying for your next car, truck or SUV. Knowing your real price before coming in is the key to a pleasant & enjoyable car buying experience.
McGee Toyota also has a service department if you need ongoing support with your new Toyota, McGee Toyota has Toyota-trained mechanics and uses the highest quality parts. If you are in Hanover, McGee Toyota should be your dealership!
McGee Toyota Reviews
Overall Rating
4.2/5
96 out of 124 people recommended this dealer
Overall Facilities:
4.5/5
READ BAD REVIEWS BEFORE BUYING OR SERVICING HERE
Reviewed by roberta
in Somerville
May 02, 2019
The dealer damaged my car before delivery !
Me and my wife bought a 2016 Toyota Highlander with only 23.000 miles at Mcgee Toyota on March 5th 2019 . The salesman didn't offer much help . I inspected the vehicle on my own and took some pictures as i liked the car . We filled all the paper work and had to wait a few days for registration and other things to be finished .
On the day we went to pick the vehicle i found two huge scratches on the quarter panel on the passenger side . Waldomiro ( the salesman ) insisted the damage was there and that i had missed it . It was not there i insisted .I asked him to look at the own Toyota website pictures or check with the dealers photographer . He left and after a few minutes came back and claim all the pictures had been deleted . I tried finding the pictures on my phone but at this point i was so mentally distressed that i couldn't find them . He insisted that the damage was there and that i had missed them during my first inspection . I was disappointed and even started to believe him . After driving 40 miles to pick up the car at the end of the day with all paper work done , car paid for , registration and taxes paid , i felt i just had to take the car . I left the dealer very disappointed .
Two weeks after that i was deleting some pictures on my phone when i found all the pictures i had taken .The car had no scratches and i have the pictures to prove it . After calling and trying to resolve this for two months with three managers , the dealer refused to do anything about it . Including General Manager Errol Gaudette saying that too much time had passed .
That's it i guess ! Once they get your money they give you the finger on your way out . I wish i had read all the reviews before buying here .I put so much trust on the Toyota brand that i thought the dealers were as reliable as the vehicles itself .Bad mistake .
I'll be posting this review on YouTube as well as every customer has the right to know who they are buying from and how they can possibly be treated in the future .Errowl claimed used cars had scratches and off course they do .But not the car me and my wife bought . I wish i could post before and after pictures here . If they did this to me , a new customer , imagine those who trust them blindly !
Don’t expect any post sales warranty support
Reviewed by Ricky
in Boston
March 28, 2019
Maybe it’s different if you purchase a Toyota from them, but I certainly can’t recommend buying a used non Toyota from them. Discovered $6k in recommended repairs from the manufacturer. McGee Toyota avoided my calls and left me sitting around for hours with no updates when I went in to discuss getting some of the fixes done under the warranty. Seems like the tactic was to ignore customers with warranty questions until They just go away.
Awesome customer service!
Reviewed by Coleen Norton
in Milton, MA
January 23, 2018
I had to somehow express the level of professionalism while being comfortable and funny that i received from ray v. at McGee in Hanover ma. He was very funny and got along great with my son and i. He also took the time and had patience we didn't receive at the other dealerships in the area.
