Toyota
New Car Dealership in Framingham, MA
Overall Rating
4.4/5
Read dealer reviews
Our mission is to provide our customers with exceptional service at excellent value in everything we do: from the vehicle purchase experience and the service and maintenance of that vehicle; to maintaining a significant inventory and selection of cars, trucks, parts and accessories; to the secure and confidential treatment of each customer's personal and financial information. We provide our customers with an attractive, well-appointed facility where they can complete their business in a relaxed atmosphere, where they will be treated with honesty,integrity and fairness.
Bernardi Toyota also has a service department if you need ongoing support with your new Toyota, Bernardi Toyota has Toyota-trained mechanics and uses the highest quality parts. If you are in Framingham, Bernardi Toyota should be your dealership!
Bernardi Toyota Reviews
Overall Rating
4.4/5
76 out of 90 people recommended this dealer
Overall Facilities:
4.2/5
Great Experience
Reviewed by Tony B
in Boston, MA
January 05, 2021
Our sales rep was "no pressure" and very knowledgeable on the vehicles were were interested in. He allowed my wife to drive the multiple cars she was interested in multiple times on multiple days until she was able to make her final decision. The used car we bought was a really nice car with extremely low miles and at a great price! I have already told the sale rep I will be back in June to purchase my next used vehicle.
truck not available but still listed
Reviewed by Rino
in milford
October 14, 2020
Call to inquire about a truck that was listed online and was told the car was sold days ago but it was still showing available online. This is so frustrating for buyers and it's a classic behavior of many dealers they try to get customers in. I'm glad I called before driving an hour to the place
Love love love!!!
Reviewed by Vivian Ma
in Westborough, MA
April 16, 2017
Went there on Friday to get a quote on leasing a car and ended up walking out with an amazing deal on the exact car I wanted to lease. My dad is decently hard to work with at times, especially when trying to talk down deals, and the customer service rep who worked with us, Gustavo Goulart, was so extremely helpful and attentive to all of our needs and was really trying to help us and work with us. We also spoke to his manager, Charlie, and he was willing to try and work out a deal that worked for both our end and theirs and we ended up walking out of there extremely happy and getting the exact price we had in mind walking in there. There just brought in a bunch of new managers and are really trying to make the customers happy and I can attest to that. Although the other reviews may be for the service side of things, regarding the management and overall customer service side I have to say they were so helpful and nice and really tried everything in their power and give us everything we asked for. They were also extremely careful in explaining everything and made sure we understood exactly everything without pushing services and extra features onto us before we signed the deal. I would 110% recommend this Bernardi's to anyone who's looking to get a new Toyota and will definitely be coming back. Also, we worked with the financial rep who's name is Ron and he was the sweetest, funniest, most helpful guy who tried everything in his power to help us and meet our needs. Loved this place and whatever they are doing for new managing is most definitely working!
