8801 Freestate Dr
Laurel, MD 20723
Sales: 301-362-3399
Used Cars: 301-362-3399
Sales Department
| Sun | 11:00am – 6:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Laurel, MD that carry Toyota
Overall Rating:
3.7 (out of 5)
54% recommend this dealer
159 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Bad attention from finance manager Lisa Cristhoper.
Bad attention from finance manager Lisa Cristhoper. I received racist comments from him, for not knowing how to speak the language. After paying, he threw the card on the table. I came close to rejecting the vehicle and not buying anything.
Dealer Response
Thank you for bringing this to my attention. I am deeply sorry to hear about your experience and the behavior you described. Please know that this is absolutely unacceptable and does not reflect the values we uphold. If you are willing, I would appreciate the opportunity to speak with you directly to better understand the situation. Your experience matters to us. Please let me know the best way to reach you, or feel free to contact me directly at Jackie Mays Jacquelinemays@sheehy.com 301 591 9000 ext 203251.
Maximum rating = 5
Javone assisted us in buying a new Toyota RAV4 and did an
Javone assisted us in buying a new Toyota RAV4 and did an excellent job every step of the way
Dealer Response
Thank you very much for the feedback. I will be sure to share your feedback. We look forward to serving you in the future.
Maximum rating = 5
Ony was not knowledgeable about credit acceptance.
Ony was not knowledgeable about credit acceptance. He tried to sell us a car that wasn’t even inspected and had clear body damage. He was very rude at the end when he realized he was not getting a sale.
Dealer Response
Thank you for taking the time to share your experience with us. We are truly sorry to hear that your visit did not meet your expectations. We understand how important it is to feel confident and respected during the car-buying process, and we regret that this was not your experience. Your feedback is very important to us, and we will review your comments internally to ensure they are taken seriously. Thank you again for bringing this to our attention.
Maximum rating = 5
Sheehy Toyota of Laurel located in Laurel MD serves the surrounding areas of Silver Spring Glen Burnie Baltimore and Washington D.C. for new and used Toyota auto sales and Toyota service and parts. Sheehy Toyota of Laurel is part of the Sheehy Auto Stores serving the Washington DC Virginia and Maryland region since 1966. Sheehy Toyota of Laurel is our newest location and member of the family as we continue to serve our customer's affordable and high-quality automotive needs.
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