DARCARS 355 Toyota Rockville in Derwood including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

15625 N Frederick Rd
Derwood, MD 20855

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Sales: 800-315-2109

Used Cars: 800-315-2109

Hours Toggle

Sales Department

Sun 11:00am – 7:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 8:00pm
Tue 7:00am – 8:00pm
Wed 7:00am – 8:00pm
Thu 7:00am – 8:00pm
Fri 7:00am – 8:00pm
Sat 8:00am – 4:00pm

Reviews of DARCARS 355 Toyota Rockville

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3 (out of 5)

6 out of 11 people said they would recommend this dealer

1 (out of 5)

They will steal your money

Reviewed by Hema in Rockville mdJanuary 05, 2020

I lost $6700 plus I get fire from my own job because I’ve been to the dealers several times and I have to take off from my job to resolve the problem for buying a used car has a problem and is not my problem but it was a big mistake that I get into this dealer they have no mercy it’s all about money and business and human being it’s in the toilet they do not care about human being I know for sure you will never forgive yourself for what have you done to me and my family. The manager selling me a car has a problem with the transmission I drive it for the first weeks I noticed the problem and I try to return it they told me you cannot return it but we can trade it in with ¿ another car I lost $1700 for the first car also they give me another car is even worse and because I’m not a mechanic they screw me so bad two weeks later when I try to return it they say we can buy it from you for the price it was last $5000 that’s how they make their money they just keep screwing people I wish the owner of this dealer read my comment.it end I left from there and I went to Carmax sold my car for last $5000 of the price in 3 week total I lost $6700 plus I lost my job Plus the stress that my family been through. I don’t recommend buying used cars are even dealing with this dealer

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

amazing deal

Reviewed by krishnakumar in GAITHERSBURG, MDNovember 18, 2018

I went to enquire about cars but ended up buying the car because of amazing deal and honest conversation by sales consultant Delmer and manager Albert Tsou. I highly recommend these 2 guys to any customer who want to buy cars at 355 toyota.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

4 (out of 5)

Great experience buying used

Reviewed by Prius conservative in Fredericksburg, VAMay 06, 2012

Saw a car, bought a car; overall a great experience. I did my research on the net and found a few cars I wanted. Most turned out to junk, but theirs was in great condition. Usual stuff from used car dealer: We're losing money at that price, you really want it, your wife likes, etc. But they went down on price anyway. My wife did a great job telling them its not really the color she likes :) What really got them was showing them a "better" car price (even though it didn't have the options nad had repaired damage).

Customer Service 5

Buying Process 3

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About DARCARS 355 Toyota Rockville

At DARCARS Automotive Group, our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us... From sales and financing to parts and service and all touch points in between. We realize that we cannot use our own yardstick to judge our success. Rather it is your overall experience, and the enjoyment it brings, that will determine whether we have reached our goals. With that in mind, we hope you're ready to become one of the very happy people who call themselves a DARCARS customer.

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