1107 West St
Annapolis, MD 21401
Sales: 410-774-5516
Used Cars: 410-774-5513
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Annapolis, MD that carry Toyota
Overall Rating:
4.4 (out of 5)
90% recommend this dealer
1248 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
The cars are Overprices and I got one that had been in
The cars are Overprices and I got one that had been in serious wreck with a different door than the rest of the car. Sales team told me too bad when I returned 3 weeks later to show them. Gaslighting is their best quality. If I were a male probably different experience. I will continue to warn female shoppers to avoid this place. I got a faulty vehicle that cost over 30 grand used. I was taken advantage of and I am going to the state about this dealership with all the money I have had to put out in less than 12 months.
Dealer Response
We are so sorry to hear about your experience. Please contact our General Sales Manager Ron Howard or Pre-Owned Manager Josh Ageloff at 410-268-6480 if you would like to discuss anything further.
Maximum rating = 5
Friendly on time.
Friendly on time. Kept me up to date on the progress of my car being serviced
Dealer Response
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Koons Annapolis Toyota, we look forward to having you as a valued customer for many years to come! Ronnie Howard General Sales Manager 410-268-6480 ext 14107 ron.howard@koons.com
Maximum rating = 5
The associate was very professional, polite,
The associate was very professional, polite, knowledgeable and timely. He provided an excellent customer service!
Dealer Response
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Koons Annapolis Toyota, we look forward to having you as a valued customer for many years to come! Ronnie Howard General Sales Manager 410-268-6480 ext 14107 ron.howard@koons.com
Maximum rating = 5
Koons brings the experience of buying a new or used car right to your front door with in-home delivery! Tailor your shopping experience the way YOU want it. Shop, apply for financing and even upload documents from the comfort of your home. You can request a virtual walk-around or schedule an appointment to take a look at the vehicle in person. Buy your next car your way at Koons!
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