451 Western Ave
Augusta, ME 04330

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 5:00pm
Sat 7:30am – 12:00pm

Reviews of Charlie's Toyota

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Sean the manager should not be working with customers.

Reviewed by JD from Sedgwick, MEMay 02, 2025

Sean the manager should not be working with customers. He is rude and condescending. We had just worked out a deal 2 hours prior, and while discussing the deal with my wife, I got a call from Sean. His first words in a very smart aleck tone were "Are you interested in this vehicle or not?" I am no longer interested in this vehicle and I will never do business at Charlie's Toyota of Augusta Maine again. So much for customers being #1

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.0 (out of 5)

Sales manager

Reviewed by Scott B from JayJanuary 31, 2021

I've bought 3 vehicles from Charlie's, My sales People were great but the guy that sits in the podium ruined me going back ever again with his rude mouth. You think after buying a new vehicle for the 3rd time they could fill my gas tank but the guy on the podium turnd to my salesperson and said NO! we have done enough! You could see the discouragement in the sales person's eyes as well. I will never shop at Charlie's Toyota again!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

First time buying a new vehicle

Reviewed by Dave from Nobleboro, MaineApril 22, 2019

First time buying a new vehicle, and the experience was great! They were very accommodating, and the salesman Kurt was really helpful. There was no pressure, and they gave me a great deal. I had questions after buying it and they were very patient and helpful explaining things to me.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Charlie's Toyota

or the past 15 years Charlie's Toyota dealership in Augusta has been selling and servicing new 2014-2015 Toyota and pre-owned cars all over the great state of Maine. As a matter of fact since Charlie opened his Toyota franchise in 1995 he has sold over 25000 New and Pre-Owned Toyota. We always have a huge inventory of Toyota CamryToyota CorollaToyota TundraToyota Tacoma and Toyota Rav4 models. We have one of the largest selections of Toyotas in Maine. As a matter of fact it is not uncommon to see over 250 new Toyota in stock at certified pre-owned Toyota come with a warranty that is better than most new car warranties!

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