Toyota of New Orleans in New Orleans including address, phone, dealer reviews, directions, a map, inventory and more

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13150 I-10 Service Road
New Orleans, LA 70128

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Sales: 888-250-5312

Used Cars: 888-250-8659

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Toyota of New Orleans

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.9 (out of 5)

51 out of 69 people said they would recommend this dealer

5 (out of 5)

Excellent service!

Reviewed by Dr. DL in New Orleans, LaMay 22, 2021

Second time coming to this dealership for a lease. They located the car I wanted and ensured I had all the bells and whistles I requested...all at a fair price. Absolutely excellent service and seamless transaction. Thank you, Mr. Youngblood and Mr. Lewis!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Disorganized scammers

Reviewed by Tony in ChalmetteApril 22, 2020

DO NOT BUY FROM THEM. They tried to pull a bait and switch on me as I was looking to buy a car from them. I came in for one car that was advertised and told was available and when I got there, they said it was just sold but they had these other more expensive models available. I tried another car and was going through the process of buying it only to be told that they could not sell this car. They nearly lost MY keys and registration to MY car in the clutter of the Sales Manager’s desk. They tried to sell me another car that was "Certified" and I am wondering what that might have been for. To me certified means that it is inspected, clean without any cosmetic damage or very minor damage and this car wasn't any of that. Dirty interior and broken lights shouldn't exist on a “certified vehicle”. Finally, we find another car on a sister lot and it was a disaster with that. They have the mileage and VIN wrong on the paperwork and on top of that it was advertised on the web for one price only to be told that it was twenty-five hundred more than what was advertised. Bait and switch anyone? Management's attitude is less than gracious and they are very xxxxxxand misogynistic towards women. They literally cussed at my wife.

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Overall Facilities 2

Maximum rating = 5

5 (out of 5)

My experience was smooth and great!

Reviewed by Loan Nguyen in New Orleans, LAMarch 19, 2018

Thank you Toyota at New Orleans East and my salesman, Tony Truong for making the process of purchasing a new car so quick and wonderful! He was super helpful and sweet with my experience there. I was very content with everything.

Customer Service 5

Buying Process 5

Quality of Repair 1

Overall Facilities 5

Maximum rating = 5

About Toyota of New Orleans

Our experienced staff has helped many people get into the car that they want and we want to help you too. Browse our new Toyota inventory or our used car inventory to find the car of your dreams. If you need a car loan check out our finance page to start the process. If you need parts or service don't forget about our talented Toyoa repair technicians, our auto body shop, and our parts professionals. Toyota of New Orleans strives to provide the best sales, service, and experience possible to make your car buying process stress free.

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