Musson-Patout Automotive

Just recently my Toyota tundra went in the shop . I was told no eta on the part, no loaner vehicle was possible. After a week, still no eta on part, then told I was able to come get the vehicle & drive it like that until the part arrives. I live a hour away & asked again about a loaner vehicle was told maybe now a Toyota Corolla and they would be in touch. Still 3 days later no word, no loaner vehicle & still no eta on part. I’m displeased with the service. Not to mention I’ve purchased a total of 4 vehicles from Musson Patout ; A; Avalon, Charger, Genesis & Tundra. Where is the respect?

I paid $2100 to have my car repaired and the car continues to do exactly what it was doing before it was supposedly repaired. When I called to complain I was asked if I wanted to get a quote for the trade in value of my car or I can come in for a new diagnostic test ($150) to see what’s going on. No remedy. No offer to fix what apparently was wrong in the beginning. No warranty on what was previously done. Just a scheme to get more money! I will never patronize them again!!

Bought a car that had an issues 2 weeks from purchase dropped the car to have it fixed October 20th here it’s is December 1st an none one has contact us about what’s going on. We have to call an look for ppl to get answers on a car we’re paying for! Please just take your money somewhere else and stay away from these ppl.