2015 Louisville Avenue
Monroe, LA 71201

Get Directions

Used Cars: 318-348-4809

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Van-Trow Toyota

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Three hours for an oil change with no communication why

Reviewed by BcoodyJanuary 14, 2025

Three hours for an oil change with no communication why its taking so long. Incompetence and amateuristic

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Brian B.

Reviewed by brianbanks94September 28, 2023

Brian B.’s Reviews 1.0 star rating Absolutely horrible rude service. The service station is garbage. The main lady is rude beyond belief. Told me my car looked bad and would have to get out looking better before I could bring my car back??? They couldn't fix my problem and still charged my over 500$ this place is horrible.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great Car Buying Experience

Reviewed by High school teacher from Ruston, LAMay 28, 2021

No pressure sales! The salesperson were knowledgeable and very polite, and didn’t try to pressure me when I said I wanted to think about it overnight. He also showed me the Carfax report without me asking for it. It was a real pleasure to do business with honest people.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Van-Trow Toyota

Located off of I-20 in northeast louisiana. We have been in business for over 50 yrs. We are family ownednot corporate. We are the first and only Toyota dealership in northeast LA. that has never been sold to another owner. We are owned by the VanVeckhoven Brothers JohnMike and Billy.From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Van Trow Toyota a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Used Toyota you've come to the right place. We are located 1.5 hours from Jackson Mississippi

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