3905 Gerstner Memorial Dr
Lake Charles, LA 70607
Sales: 888-420-4671
Used Cars: 888-420-4671
Sales Department
| Sun | Closed |
| Mon | 8:00am – 7:00pm |
| Tue | 8:00am – 7:00pm |
| Wed | 8:00am – 7:00pm |
| Thu | 8:00am – 7:00pm |
| Fri | 8:00am – 7:00pm |
| Sat | 8:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:30pm |
| Tue | 8:00am – 5:30pm |
| Wed | 8:00am – 5:30pm |
| Thu | 8:00am – 5:30pm |
| Fri | 8:00am – 5:30pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Lake Charles, LA that carry Toyota
Showing the most recent reviews from Cars.com and DealerRater.
Woolridge was a great salesman and Tony Hunter did great
Woolridge was a great salesman and Tony Hunter did great with the follow up on modifications
Maximum rating = 5
My husband brought the truck in for air condition.
My husband brought the truck in for air condition. It was working but would stop a few hours in. He got there at 2 pm. During the process of taking old freon out and putting new in supposedly a filter had to be changed on the machine. Four hours later a $318 charge and air conditioner doesn't work at all. I can't get a straight answer about what happened. Something happened. Now they want to charge $2400 to fix it. I don't know what they did I know nothing about this. The extended warranty was out by 5 months. The extended warranty I was told is money in their pockets. When you buy new leave the extended warranty alone. It is not worth it. We haven't used it much and there was always a charge.
Dealer Response
Thank you for taking my call, Mrs. Amie. I am glad we were able to speak about this concern. As a reminder, your vehicle's extended warranty covered you for 8 years but has since expired in December of 2023. I am very pleased that you have never had any concerns with your Toyota Tundra and speaks volumes about the quality and dependability of that truck. We look forward to serving you and Mr. Fontenot in the future should you choose to do so. Jeremy Nunnally Guest Services Manager
Maximum rating = 5
Every time I have gone to the Toyota in Lake Charles, I
Every time I have gone to the Toyota in Lake Charles, I am amazed by the friendliness of the staff. I smile every time I leave the dealership. Very unusual these day for a business to be so kind. Thank You!
Dealer Response
Thank you for the kind review, Wanda! Thank you for allowing us the opportunity to serve you.
Maximum rating = 5
We are a Toyota dealership in Lake Charles Louisiana. We treat our customers as if they were guests in our own homes! Because here you are our family!! We sell New and Used Vehicles along with a great service and parts department!
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