3800 Lapalco Blvd
Harvey, LA 70058
Sales: 504-383-0928
Used Cars: 504-383-0666
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Harvey, LA that carry Toyota
Overall Rating:
4.6 (out of 5)
89% recommend this dealer
1119 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Great experience from start to finish.
Great experience from start to finish. My service advisor Devin was professional, responsive, and really knew their stuff. Fast, professional, and reliable. Couldn’t ask for better service—highly recommend!
Dealer Response
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Maximum rating = 5
Today was a busy day at the dealership.
Today was a busy day at the dealership. Oil change took an hour and a half with an appointment. The staff is kind and attentive.
Dealer Response
Thank you for the positive feedback! We understand that your time is valuable and we apologize for any delay during your oil change. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. It's great to hear that our staff was able to provide attentive service. We’re committed to improving your experience on your next visit. Group 1 Toyota West Bank - (504) 371-7141
Maximum rating = 5
Tyler did not give good customer service.
Tyler did not give good customer service. He Was dry and unfriendly and seemed careless.
Dealer Response
Thank you for your feedback. We apologize for the inconvenience during your service visit and regret that your experience did not meet expectations. Your concern has been addressed with Tyler, and we appreciate you bringing this to our attention. Feedback like this helps us continue training our team to provide a better experience for all of our customers. Phil Rehage Service Director - Group 1 Toyota West Bank prehage@group1auto.com
Maximum rating = 5
Group 1 Toyota West Bank treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time.
Our dealership has become a leader in the digital space and we believe that this is truly the way of the future. Creating transparency in the marketplace and streamlining your process is on the top of the list of importance within our store.
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