3800 Lapalco Blvd
Harvey, LA 70058

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Sales: 504-383-0928

Used Cars: 504-383-0666

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Group 1 Toyota West Bank

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

1095 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My service technician, Tyler is always friendly and

Reviewed by Rose Juka from Marrero, LADecember 05, 2025

My service technician, Tyler is always friendly and courteous. He keeps me informed of the progress of the repairs. The whole team is courteous every time I go in! The waiting area is clean and comfortable.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Rose, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

My experience today started out negative but ended up

Reviewed by Joel D from New Orleans, LouisianaDecember 03, 2025

My experience today started out negative but ended up positive. I had an appointment for 9:14am and I was greeted by my service advisor. I got my rear brakes done. Time management was satisfactory aa I waited. The service was excellent and I received my paperwork. Everyone was very nice and accommodating.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hello Joel, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

4.0 (out of 5)

I always have a great experience when I am getting my car

Reviewed by Highlanderlimited12December 03, 2025

I always have a great experience when I am getting my car serviced. Everything is explained clearly and options are presented as well. The crew is always polite and knowledgeable .

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Group 1 Toyota West Bank

Group 1 Toyota West Bank treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time.

Our dealership has become a leader in the digital space and we believe that this is truly the way of the future. Creating transparency in the marketplace and streamlining your process is on the top of the list of importance within our store.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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