Toyota
New Car Dealership in Nicholasville, KY
Overall Rating
4.3/5
Read dealer reviews
Our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the Toyota of your choice. At Toyota On Nicholasville, our goal is to assist you in making a confident decision. Our friendly, professional staff members are here to answer your questions and listen to your needs. Whether you're shopping for a new or pre-owned vehicle, we're here to help with your search.Our service department has one of the highest customer satisfaction ratings in the area and offers multiple amenities. Whether you live in the Nicholasville area, or driving from somewhere else, we're ready to serve you.
Toyota on Nicholasville's service reps and mechanics are Toyota trained and utilize the latest cutting edge technology to keep your car running smoothly.
Toyota on Nicholasville Reviews
Overall Rating
4.3/5
57 out of 70 people recommended this dealer
Terrible
Reviewed by LaDonna
in Nicholasville ky
November 12, 2020
Salesmen give misleading and false information. They advertise cars they don’t have to pull you in to their lot. They have terrible customer relations unless you are purchasing, once you sign the contract they really don’t CARE. I bought a70,000 dollar vehicle and the next day had to it for service.
Terrible service
Reviewed by Daniel
in London, ky
August 02, 2020
Bought a vehicle from here a couple years back, recently traded the vehicle. I've tried since November 28 2019 to get my gap insurance refunded. Before the pandemic started I spoke to the finance manager, he said he would handle. Not another word for 2 months. Called him back, get told he knew nothing about it. He texted me some paperwork over, which I filled out and sent back, that was one June 2nd. I called again a couple of weeks ago, he had no clue and told me he'd get back with me on the following Monday. I waited all week, nothing. I understand it's a difficult time, but it's also going on 9 months.
Avoid this place at all costs
Reviewed by Kent Laufenburger
in Lexington, KY
September 10, 2019
Dropped my car off for a 7:30 am appointment and was told that it would take 30 mins to diagnose. It took them 3 days and I had to call each day to ask about it. They couldn't diagnose the main problem but had several suggested repairs that were not discussed until I showed up to pick up the car. One service advisor mentioned that it appeared that my original advisor and the mechanic didn't seem to want my business. I was eventually quoted $5,000 to do the repairs (how convenient). So unprofessional! I will never take my car to this place again! There are too many better choices.
