6408 Crane Dr
Whitestown, IN 46075

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Sales: 812-389-0550

Used Cars: 812-389-0550

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Tom Wood Toyota

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1601 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

This is honestly one of the shadiest businesses I’ve come

Reviewed by rabahnouriNovember 29, 2025

This is honestly one of the shadiest businesses I’ve come across. I ordered several parts online with a low shipping rate. Then they emailed saying, ‘Sorry , we can't ship body parts , high damage rate on them . Thanks ED.’ Fine — I agreed to pick them up instead. They canceled the order, and I placed it again. This time the shipping charge was much higher because I added a heavy hitch, but since I was picking everything up, that shouldn’t matter. Instead, they insisted they don’t ship but still wanted to keep the shipping fee unless I canceled. Classic bait-and-switch.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

We appreciate your feedback and we're very sorry to hear about the issues you experienced with your order. It sounds like there may have been some miscommunication regarding shipping fees and pick-up arrangements, which is certainly not our intention. We'd love the opportunity to rectify this situation for you, so please feel free to reach out to me directly when you can. Thank you for bringing this to our attention. Neal Guidarelli - Service & Parts Director - 317-298-9081

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

First of all Kolton was exceptional as my service

Reviewed by Lana from Indianapolis INNovember 26, 2025

First of all Kolton was exceptional as my service advisor-kudos. Service was exceptionally fast and spot on. Only place that I will take my car to.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Lana, thank you for the amazing review of Kolton and the team! We are thrilled that we have earned your returning business. See you again at Tom Wood Toyota!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Nice dealership.

Reviewed by Micah Friesen November 21, 2025

Nice dealership. Ron was easy to work with and the purchase went smoothly. Would recommend.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Micah, thank you for taking the time to write Tom Wood Toyota a review! We'll be sure your kind words reach Ron.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Tom Wood Toyota

Tom Wood Toyota in Indianapolis IN treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced staff is eager to share its knowledge and enthusiasm with you!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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