Toyota of Merrillville in Merrillville including address, phone, dealer reviews, directions, a map, inventory and more

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4450 E US RTE 30
Merrillville, IN 46410

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Sales: 219-359-4968

Used Cars: 219-359-4967

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Toyota of Merrillville

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

47 out of 52 people said they would recommend this dealer

5 (out of 5)

Good customer service

Reviewed by JoAndrea McAtee in PORTAGEApril 14, 2021

I was there this past Monday 04/05/21 and I had a really wonderful experience. I would like to personally thank Josh Senovic for all the help he provided. I was there for an oil change and simple car maintenance for my 2015 Scion XB. I'm going to be honest, I really don't like going to these places because I don't understand a lot about cars. I feel like everytime I go I end up being billed for something I probably didn't really need. Not only did Josh understand this, not only was he patient and mild in working with me, he also explained the bill in great detail making it understandable and letting me know exactly what things were and why I needed them for my vehicle. I really appreciate having someone treat me with such kindness. I want Josh helping me from now on everytime I go to this Toyota. Thank you again for all the help

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Service Advisor

Reviewed by Deanna B in Crown Point, INApril 01, 2021

Josh helped with my service maintenance. He was very informative, knowledgeable and gave me a great customer service experience. Thank you, Josh for giving me the great quality customer care. Good luck!

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Overall pleased with my buying experience

Reviewed by Nate in Kalamazoo, MIDecember 01, 2020

I drove 2.5 hours out of state to look at/purchase a vehicle at Toyota of Merrillville in May of 2020. I had researched the vehicle (used) and the price and condition led me to drive that far. I had also researched the dealership and did have some concerns. I had read about the window etching upcharge as well as to be leery of the finance guy Ron Eckert. I dealt with salesman Courtney Hynes who I understand handles most of the online sales for the dealership. He was very laid back and friendly. This was pretty early on in the Covid crisis and he was accommodating in regards to that. I test drove a couple cars and settled on the one I had seen online. I then dealt with Aron Van Houten in finance. He was also very friendly and helpful. I had gotten a really great loan rate through my credit union and he flat out admitted they couldn't touch it. He was very understanding in me dealing with my credit union and getting the dealership the money. I did nearly walk away from the table when the window glass etching was on the vehicle. Eventually after me getting ready to walk out they waived the fee. I spoke with them in regards to the horror stories I had read of Ron Eckert and even mentioned it to the general manager Mike Bauner. As I said to them, "You're only as good as your word of mouth". I was leery being from out of state in regards to all the title and plate information being taken care of. Other than a Covid delay on the part of my state's secretary of state I couldn't have been happier with Merrillville's dealing with that. They did all the paperwork and honored everything they told me they would. I would definitely recommend dealing with Toyota of Merrillville in regards to purchasing a vehicle.

Customer Service 5

Buying Process 4

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Toyota of Merrillville

Welcome to the Toyota of Merrillville website, a fast and convenient way to research and find a vehicle that's right for you. Whether you're looking for a new or used Toyota car, truck, or SUV you'll find it here. We have served customers from St John, South Holland, East Chicago, and Winfield who were looking to find the Toyota of their dreams!We know that prospective customers are extremely well educated when researching their next vehicle. Toyota of Merrillville has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase.

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