2550 N Shadeland Ave.
Indianapolis, IN 46219
Sales: 463-946-4997
Used Cars: 463-255-8048
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:30pm |
| Tue | 8:30am – 6:00pm |
| Wed | 8:30am – 7:30pm |
| Thu | 8:30am – 7:30pm |
| Fri | 8:30am – 6:00pm |
| Sat | 8:30am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 7:00pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 7:00pm |
| Fri | 7:30am – 5:30pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Indianapolis, IN that carry Toyota
Overall Rating:
3.9 (out of 5)
90% recommend this dealer
333 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
i trusted kayle the manger,and he put ne with Hsl Parks,i
i trusted kayle the manger,and he put ne with Hsl Parks,i was in good hands they helped me get the truck i wanted thank you for your honesty they i own 2 cars from the customer for life.
Maximum rating = 5
Our sales person, Tate, was great!
Our sales person, Tate, was great! From his immediate response from my message to him, to sending me a video of the car, outside in the pouring rain, all the way through signing the documents for purchase, Tate made it a smooth and efficient experience! If you're in the market for a new or used car, stop in and ask for Tate the Great and he will take great care of you!
Maximum rating = 5
I had a 12:45 appointment for an oil change.
I had a 12:45 appointment for an oil change. The guy said it'd be about an hour and a half. I could tell they were busy and they always take a good hour. At an hour and a half I asked him how much longer. He said he didn't know and then proceeded to complain about how he wanted to go home at 3 but that wasn't happening. 2 hours later (from check-in) they hadn't even started on my car. I demanded my keys and left. I won't ever go there again be it for service or a new car and would suggest the same to others.
Dealer Response
Jason, I'm sorry for your experience! It looks like we dropped the ball here. We'll use your feedback in our employee training to make sure it doesn't happen again. In the meantime, please contact Kyle Bond, General Manager, at 317-351-7000 to discuss further to see if there's any way we can make this right for you. Terry O'Brien
Maximum rating = 5
If saving money is important to you, visit O'Brien Toyota - Indy's Preferred Toyota dealer! O'Brien Toyota is part of the O'Brien Automotive Family, a 4th generation family business serving Central Indiana since 1933. We have a great selection of new and used Toyotas, award-winning Toyota-certified technicians, and genuine Toyota parts. Simple. Fast. Transparent. Visit O'Brien Toyota, Indy's ONLY 14-time President's Award winner, today and let us show you how....."Our Family Works for You! Since 1933."
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