Jeff Wyler Toyota of Clarksville

I wish that I had read these negative reviews before buying my Toyota at the end of 2025. I was royally ripped off. I love Toyotas. I have driven nothing but Toyotas for several years. My new Toyota is a super great automobile. My experience while purchasing seemed easy. I discovered afterwards that it was too easy. The final price of the car was $8000 more than the original asking price. With much complaining, I was granted a reduction of $1400 for some miscellaneous charge. I was told repeatedly that there was nothing that they could “legally do”, that I must have understood about the additional fees because they know their “process”, that the additional charges were verified in “the system”. I asked for the illegible original papers that I signed. Evidently original copies are not maintained. Instead I was given copies that are perfectly legible.

I have never had such a terrible experience buying anything in my life. I was lied to, I had my time wasted and after 2+ hrs of paperwork they did not honor the price they quoted me. Buyer beware.

Purchased New Camry. Two hr. drive it was the only one available within 500 miles with what I wanted. When it came time to sign the purchase agreement there were added charges. 1. Appearance Pro Pkg. $400 told it was paint protection, no other info. could have been trip to car wash. 2. Wyler Certified Pulse $499 told it was a safety item that makes your third brake light pulse. Makes your light flash 3 times. Internet search shows that this brand is only sold to dealers who charge what they want. You can buy the same module that plugs into the brake light wiring for $25. 3. Wyler protection (policy cost only) $299 Told it was insurance for the interior stains, tears. Received a booklet a month after car purchased it is a third party company. They list insurance deductible, ambulance service, tire hazard, lockout, and other useless services. They pay small amounts per occurrence with a max amount per policy term,36 months. The kicker is you pay for service and send in paper work/receipts with a reimbursement request and hope it is ok'd. Total for items that I would never ok'd if I had known about ahead of time $1198 Very deceptive business practice. I have noticed different makes of cars with Wyler emblems with the pulse brake light so all Wyler locations must do this and probably other dealers. I have called Wyler corporate office 7 times and toyota of clarksville 3 times leaving contact info. and reason for call, today Dec. 30 still no return call. Would give negative stars if possible.