1111 Napleton Way
Urbana, IL 61802

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Sales: 217-582-4179

Used Cars: 217-582-4178

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 3:00pm

Reviews of Napleton's Auto Park Of Urbana

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

3163 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

I really appreciated his communication and follow up as

Reviewed by BriceeastonApril 19, 2024

I really appreciated his communication and follow up as my car was serviced. Nick is a great asset to your dealership.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Absolutely, here's a review for Napleton Toyota: -

Reviewed by MohammedApril 18, 2024

Absolutely, here's a review for Napleton Toyota: - I recently had the pleasure of visiting Napleton Toyota for service on my vehicle, and I must say, the experience exceeded my expectations. From start to finish, the staff exhibited professionalism and a genuine commitment to customer satisfaction. Firstly, scheduling an appointment was easy and convenient. Roger is courteous and knowledgeable. During the service, I was kept informed of the progress and any additional recommendations for maintenance by Roger. Overall, my experience at Napleton Toyota was exceptional. The team's dedication to customer service sets a high standard in the industry. I highly recommend Napleton Toyota to anyone looking for reliable service and a positive dealership experience.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

This is the same truck that had a check engine light

Reviewed by Klt61727April 17, 2024

This is the same truck that had a check engine light since day one. All this service center is a parts replacement depot. Two times there they have broken 1. My hood release, then tried to charge me. 2. This time they broke and put a ding in my gas cover plate. This truck is a complete piece of junk and Toyota refused to make it right.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Napleton's Auto Park Of Urbana

EDWARD F. (ED) NAPLETON IS A THIRD-GENERATION AUTO DEALER. AT JUST 23 YEARS OF AGE ED BECAME THE YOUNGEST CAR DEALER IN THE UNITED STATES WHEN HE WAS AWARDED A PONTIAC DEALERSHIP IN BLUE ISLAND ILLINOIS. TODAY FOUR OF ED'S FIVE CHILDREN HAVE PROUDLY JOINED HIM IN PURSUING THE FAMILY BUSINESS AND HAVE A HAND IN THE COMPANY'S DAY-TO-DAY OPERATIONS. THE ED NAPLETON AUTOMOTIVE GROUP EMPLOYS OVER 1500 EMPLOYEES AND PROUDLY CONTRIBUTES TO THE COMMUNITIES THEY SERVE.

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