1600 West Lake Street
Streamwood, IL 60107

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Sales: 877-235-1565

Used Cars: 888-890-8750

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Elgin Toyota

Overall Rating:

4.5 (out of 5)

94% recommend this dealer

3537 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Tony Loquercio wrote a post today stating that the

Reviewed by bob from chicagoJanuary 25, 2026

Tony Loquercio wrote a post today stating that the killing of the VA ICU nurse in Minnesota is exactly what he voted for. Bob is a horrible human being and an embarrassment to this county.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

If I could give less than 1 star I would.

Reviewed by Greg Servich from Elgin, ILJanuary 24, 2026

If I could give less than 1 star I would. Absolute terrible humans own this auto dealership. Their service is even worse.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you for your feedback, Greg. I understand your concerns and take them seriously. At Elgin Toyota, we strive to provide excellent service to all our customers, and I appreciate your input. If you would like to discuss your experience further, I encourage you to reach out to me directly. Your insights are valuable as we work to improve our services. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

We’ve serviced our 2013 Highlander at Elgin Toyota for

Reviewed by JoeJanuary 09, 2026

We’ve serviced our 2013 Highlander at Elgin Toyota for years, but this last visit was a huge disappointment. We were told the transmission needed repair and that the alternator could wait. After agreeing to the transmission repair (originally quoted at $2,700), we were charged $3,200 without notice. The very next night, the truck wouldn’t start due to the alternator and we were stranded. Another mechanic fixed the alternator for $400, and the car runs fine. Elgin Toyota later claimed we were told it needed immediate repair, which is untrue—I heard the conversation on speakerphone. Promised follow-up never happened. Poor communication, surprise charges, and no accountability.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Elgin Toyota

Elgin Toyota offers many automotive products and services to our Elgin customers. From quality new Toyota vehicles to used cars we know anyone looking for a vehicle in Elgin will likely find what they want at our dealership.
Our experienced sales staff is ready to help you find the new Toyota or used car you have been searching for.

We are pleased to have sales associates available that speak the follow languages: Spanish German Polish Korean and English.

Call Elgin Toyota or come visit us in person. We're conveniently located at 1600 West Lake St. and look forward to helping you with your automotive needs!

Ready to buy? Get a price quote before visiting the dealership.

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