2095 N Rand Rd
Palatine, IL 60074
Used Cars: 800-961-7579
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 6:00am – 7:00pm |
| Tue | 6:00am – 7:00pm |
| Wed | 6:00am – 7:00pm |
| Thu | 6:00am – 7:00pm |
| Fri | 6:00am – 7:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Palatine, IL that carry Toyota
Overall Rating:
3 (out of 5)
85% recommend this dealer
907 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
This was my very first time financing a car.
This was my very first time financing a car. The agreeing price was $27,089, then they added all kind of funny, fishy fees and charges for a total of over $41,000. Their sakes practices are very manipulative, deceiving and intimidating. They took advantage of my inexperience buying a car. At one point I was literally pushed by the sale woman into the office of two different man and left alone in there where I was literally intimidated and forced to buy very expensive extra maintenance. I am looking for a lawyer to fike alaw suit for mental stress and deceiving, manipulative practices. SAVE YOTRSELF LITS OF HEADACHES AND GO TO ANOTHER DEALERSHIP!!!!
Dealer Response
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Maximum rating = 5
Went in for a recall and had some other issues with cat
Went in for a recall and had some other issues with cat that was able to be resolved that day. Service was excellent and the staff were very courteous. Will definitely continue my service with this dealership. Jac B.
Dealer Response
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Arlington Toyota.
Maximum rating = 5
I had a very bad experience with toyota of arlington
I had a very bad experience with toyota of arlington height. I will never shop with dealer
Dealer Response
Hi Patrick: We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Maximum rating = 5
Arlington Toyota in Palatine IL has been family owned by the Vicari family since 1983 when Tony Vicari founded the dealership. We now have one of the Midwest's largest Toyota facilities covering 14 acres with hundreds of new Toyota models and an extensive selection of used cars from a variety of top automakers. We also have a state-of-the-art service center that is open Monday through Saturday. To best serve our customers our staff speaks over 15 different languages. Stop by Arlington Toyota today to see what sets us apart from the competition!
Find out what your used car is worth with our appraisal tool.