1282 Central Park Dr
O Fallon, IL 62269

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Sales: 855-215-3672

Used Cars: 855-216-3373

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Newbold Toyota

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

BOUGHT A CADILLAC ESCALADE NO FLOOR MATS NO OWNERS

Reviewed by Richard W Kindle from Granite city,ilJanuary 10, 2024

BOUGHT A CADILLAC ESCALADE NO FLOOR MATS NO OWNERS MANUAL,NO EXTRA KEY SERVICE DRIVER SYSTEM LIGHT ON LOW FRONT TIRE WHEEL IS BAD SALESMAN WAS LATE FOR APP DID NOT ACKNOWLAGE ME WHEN CAME IN SALES MANAGER WAS RUDE

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Waited a Year and Eight Months and still waiting…

Reviewed by Disappointed Buyer from OFallon, ILOctober 06, 2022

I ordered a 2021 Tacoma from Newbold in February of 2021 and was told delivery would take six months, which I agreed to. It has now been a year and eight months and they never did provide the vehicle and now say they can’t get it. Filed a consumer fraud complaint with the Illinois Attorney General’s Office which is in process. Avoid at all costs because you may never get the vehicle you purchased. Worst car buying experience I have ever experienced. If you want to get the vehicle you purchased you should work with legitimate Toyota dealers.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Bait and switch

Reviewed by MC from MaryvilleMarch 23, 2021

The price of the vehicle was crossed off on the web page. I had to fill out a form with my contact information. The price I was sent was the same price that was crossed off! Just a way to get my information. Sad.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Newbold Toyota

At Newbold Toyota purchasing your next vehicle is both exciting and simple. We understand that purchasing a new vehicle can be a big decision so we make the process as easy as possible. Our trained sales staff will answer all of your questions and provide valuable information to assist you in your decision. We know that your time is valuable and we appreciate the fact that you chose to spend it at Newbold Toyota. We offer a large selection of vehicles at affordable prices. Feel free to browse through our extensive selection and if you have any questions please contact us. If you can't find the Toyota you deserve we'll find it for you!

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