Pauly Toyota

Do yourself a favor and don't take your vehicle to the service department. Their technicians don't know how to do anything but read the codes off the computer. With a vehicle that is less than 2 years old I was charged $200 because the technician is incompetent. I ended up resolving the issue myself with a cost of $0. I should have learned my lesson with my previous vehicle experiences with them. Twice, my lugnuts weren't tightened and were falling off while I was driving. Thankfully I knew the feeling of a loose wheel and caught it before it became a bigger issue. They also kept breaking my filter housing at every oil change and it was an addition $136 charge on top of the oil change. I will never take another vehicle to this Toyota dealer.

I have been warned that it's notoriously hard to get a fair deal with them. All the bad reviews are right. Their vehicles are overpriced for what they are. All Toyota dealers are overpricing their stuff but these guys are something special. After being inflexible on negotiation I praise God to inspire me to walk away without any remorse. I believe it was about a week later I found another at a different dealer with 5k less mileage and paid several thousands less (yes, they were that greedy). My best advice walk away and still look around. Don't give it a second thought and don't get ripped off by this place.

I recently had an outstanding experience purchasing a 2022 Tesla Model S from Pauly Toyota, despite being an out-of-state buyer. The entire process, managed seamlessly through text and phone calls, was incredibly smooth, largely thanks to Ben Salomon. Ben was exceptionally responsive and handled every detail with impressive efficiency. His honesty and transparency throughout the purchase were greatly appreciated, making what could have been a complicated transaction feel effortless and trustworthy. I truly had a great experience working with him. I also want to extend my thanks to Tom Hirshberg from their internet sales team for his excellent support when I was in person at the dealership. For anyone looking for a new or used vehicle, I highly recommend checking out Pauly Toyota. Their team goes above and beyond to ensure a positive and hassle-free car-buying journey.