Toyota On Western in Chicago including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

6941 S. Western Ave
Chicago, IL 60636

Get Directions
Visit Dealer Website

Sales: 773-492-6975

Used Cars: 773-492-6698

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 6:30am – 7:00pm
Tue 6:30am – 7:00pm
Wed 6:30am – 7:00pm
Thu 6:30am – 7:00pm
Fri 6:30am – 7:00pm
Sat 6:30am – 5:00pm

Reviews of Toyota On Western

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.2 (out of 5)

57 out of 68 people said they would recommend this dealer

1 (out of 5)

Scam Dealer, Avoid at All Costs

Reviewed by osto4590 in Chicago, ILJune 15, 2021

This has to be the worst Toyota Dealer EVER!!! Buyer Beware!!! I went today to buy a Camry Hybrid that’s advertised as $28k. I called to verify the price and availability. I show up and they show me the car and the sticker price says $31,800 on a hand written note. Salesman said the car came with add-ons. I look and it says Environmental Protection, Dent Protection, each of those costing $1298. The last one was market adjustment $998. I declined saying I didn’t need those protections since my State Farm insurance already covers all of that. He said it came with the car and that there was no movement in price or add ons. Salesman walks me inside and we sit down. I show him that they have this car advertised for $28,265. He said that price isn’t the price. Then why was it advertised that way? He had no answer. I asked about when I called to verify price and availability, they never mentioned the price was different than the website. This is FAKE ADVERTISING!!!! I was treated very badly and would not recommend this place to anyone looking to buy a car. Odds are, the price online is not the actual price. So disappointing! I will also be reporting this to the Better Business Bureau.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Over charged price for diagnostic test

Reviewed by bruce porter in ChicagoMay 03, 2021

Alnardo tried to charge me 3 times what a diagnostic test cost. Alnardo couldn't get took job for a week. Alnardo showed poor customer service.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

4 (out of 5)

My First Toyota

Reviewed by She She in ChicagoOctober 11, 2018

I stopped by the lot to look at an older Chevy I saw online. Once I got there, a salesman, Otto took me browsing through a few other cars. I was really interested in a Toyota but didn't think I could afford it. After leaving that night with cold feet, the sales continued to check in on me and eventually contacted me when he found a car I would love. I came in to see the Highlander and fell in love. The dealership stayed open until I was finally ready to make the commiment to purschase the car. A few service issues were needed, however the dealership handled them and got me on the road safetly and quickly. Great place to by a car.

Customer Service 4

Buying Process 4

Quality of Repair 4

Overall Facilities 4

Maximum rating = 5

About Toyota On Western

At Toyota on Western we believe you should be as hassle free during the car shopping process as possible. Because we take pride in serving our greater Chicago customers to the fullest we have established a web site that will not only help you find the right new 2012 - 2013 Toyota car including the Prius Tundra 4Runner Camry Sienna Corolla Highlander or Avalon near Oak Lawn on or used car in the Chicago area that you are looking for but also help you with financing Toyota car repair and service Toyota auto body repair and locating the correct Toyota car parts.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top