6941 S. Western Ave
Chicago, IL 60636
Sales: 773-644-7152
Used Cars: 773-644-7152
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 5:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Chicago, IL that carry Toyota
Overall Rating:
4.2 (out of 5)
84% recommend this dealer
196 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Jerry was such a great guy, he was really kind,
Jerry was such a great guy, he was really kind, understanding and overall just a great dealer to have. He helped me a lot with not only getting the car but with helping me find a cheap insurance company. 10/10 experience
Dealer Response
Hi Vane, we're delighted to hear that Jerry provided you with such a positive experience at Toyota on Western! It's fantastic that he could assist with both your car purchase and insurance needs. Thanks for sharing your feedback!
Maximum rating = 5
Deceptive practices, would only sell vehicle at there
Deceptive practices, would only sell vehicle at there asking price if you paid for their extra coverages over $2000, if you declined because they were optional they said that they would not sell the vehicle
Dealer Response
Anthony, thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Maximum rating = 5
10 de 10 muy buen agencia y gerardo muy amable en como
10 de 10 muy buen agencia y gerardo muy amable en como atender los clientes
Dealer Response
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Maximum rating = 5
At Toyota on Western we believe you should be as hassle free during the car shopping process as possible. We take pride in serving our greater Chicago customers to the fullest we have established a web site that will not only help you find the right new Toyota.
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