6042 N Western Ave
Chicago, IL 60659

Get Directions

Sales: 888-856-8981

Used Cars: 888-856-8981

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Chicago Northside Toyota

Overall Rating:

3.8 (out of 5)

74% recommend this dealer

485 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Did what was promised.

Reviewed by Sery from Chicago, ILOctober 09, 2025

Did what was promised. Took time to find out the answer to my question about their 3-year car maintenance plan.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for your kind words, Sery! I'm glad to hear that we delivered on our promises and took the time to assist you with your questions about our 3-year car maintenance plan. Your satisfaction is important to us at Chicago Northside Toyota. We look forward to seeing you again soon! Sincerely, Peter Solber - psolber@blautogroup.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I had the worst car sales experience of my life.

Reviewed by SukiSeptember 18, 2025

I had the worst car sales experience of my life. Never in my years of car buying have i had a salesman swear at me. Do not work with Jeremy Alveraz. He was the most unprofessional employee I’ve ever met. He came with $5k worth of add ons that i requested him to take out. He said it’s part of the car deal and he cannot ( blatant LIE of course) i said id want to work with another sales or manager because he wouldnt rework the numbers when i asked him multiple times and simply bc he lost my trust. His response was “I’m not here to earn your trust. I’m here to sell you a car “. He continued to use profanity and yell at me in front of his sales manager and employees as we parted ways. The Head manager came by later to apologize but this still left a very bad taste. I hope they review the cameras and let go of this employee. I will take this to higher ups as a simple apology won’t suffice. I do hope you guys hire better employees than this. Trust there will be reviews left on bbb and other sites so other consumers are aware of this employee and his criminal like sales tactics. Toyota do better!! Edit: finance dept also tried to add on $1k on top of the agreed deal. Unbelievable… will NEVER stop by here again. Buyers beware!!!

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

We acknowledge your review and are currently looking into the events you’ve detailed.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

A.J. Reilly (Finance Director): He added a $4,000

Reviewed by manizhashafayee2003August 16, 2025

A.J. Reilly (Finance Director): He added a $4,000 warranty to my purchase, telling me I could cancel it anytime and get my money back. It has been six months now, and despite countless calls and visits, I still have not received my refund. This feels like fraud.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your experience with us. I understand your concerns regarding the warranty and the delay in receiving your refund. It’s important to us that our customers feel valued and informed throughout their purchase process. I encourage you to reach out to me directly at Chicago Northside Toyota so we can discuss this matter promptly. Your feedback is appreciated, and we are here to help. Sincerely, Moe Mustafa - mmustafa@blautogroup.com - 773-728-5000

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Chicago Northside Toyota

Whether you are in the market for a new car or are looking for a service center you can rely on make Chicago Northside Toyota your go-to dealership in Chicago. We are delighted to serve our customers in the Chicagoland area - from Schamburg Lincolnwood and Park Ridge IL areas. As part of the Bob Loquercio Auto Group we are dedicated to customer satisfaction in everything that we do. From making the vehicle shopping process as hassle-free as possible or getting your vehicle back on the road in no time you can depend on us for all of your automotive needs.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top