Mungenast Alton Toyota in Alton including address, phone, dealer reviews, directions, a map, inventory and more

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850 E Homer M Adams Parkway
Alton, IL 62002

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Mungenast Alton Toyota

Overall Rating:

4.2 (out of 5)

79% recommend this dealer

24 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Left very satisfied

Reviewed by Stacie E from Alton, ILMarch 06, 2020

I went to Mungenast to see if Financing a new car would be possible. I had been to many other dealerships over the past several months and had bait n switch tactics pulled on me. I spoke to the Sales Manager Erica first, she took some preliminary info and told me the numbers would work if we could get a certain finance rate. I came in a couple weeks later and ended up speaking with their Finance Manager Kevin. It took him only a few minutes to run the numbers and tell me if it was possible before running my credit as I didn't want points taken off my credit unneccessarily. I also spoke with the owner Dave that evening who set me up with a Sales Person Jason. I cannot give enough accollades to this dealership. They truly listen to their customer and give realistic expectations without all the sales tactics other dealerships use. I felt comfortable and listened to through the entire sales process and ended up buying the same car for the same price other dealerships told me wasn't possible. They were even able to get the credit company to lower my finance rate to make the sale possible. We purchased my grandmothers car through Mungenast in December with another sales person and we were treated exactly the same then. My grandma said that was the best car buying experience she has ever had. Mungenast has our business going forward. I would tell anyone....if you are looking for a toyota or scion....visit Mungenast. They are wonderful. Don't waste your time talking to other dealerships in the area. If you are in Missouri....its worth the drive to Alton, IL.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great team!

Reviewed by Caleb Randle from Alton ILFebruary 22, 2019

After seeing a 2015 Tundra online while out of town working, I contacted Alex Abramson about it. While being out working, Alex wasnt a pushy salesman like others. After seeing the truck a couple time, I set up an appointment with Alex which couldnt have went better. When I arrived Alex had the truck parked and ready for a test drive. The whole staff was super kind and friendly while attending. Service manager walked me through all the service history on the truck. Alex wasnt pushy with anything at all. I knew he was there to help. Being a chevy person I was nervous about the process but man was it good. Excited to be part of such an awesome team!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Pedators

Reviewed by Matt from WiggenhornFebruary 17, 2019

Dave mungenast allows the staff to take advantage of people by encouraging them to sell gap insurance and ridiculous service agreements. I left my son to close the deal because I had to go to work. We had agreed on a price for a Yaris. I later learned they took advantage of him. Buyer Beware. An expensive lesson for him. Never again.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Mungenast Alton Toyota

Since 1965 the Mungenast Automotive Family has provided the Greater St. Louis Missouri and Illinois Riverbend areas with quality vehicles at competitive pricing. Mungenast Alton Toyota opened in 1986 and is a nine-time Toyota President's Award-winning dealership based on customer satisfaction. If you ever wonder why you often hear "Mungenast makes the Difference" customer satisfaction is where we stand out.

We care about you before during and after the sale. Our goal is to ensure your complete satisfaction throughout the entire time you own your vehicle and beyond.

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