Lowe Toyota

I recently purchased a 2025 Toyota Tacoma TRD Sport the salesperson Virginia made me feel comfortable because I did not experience the high pressure to buy like I did in the past with other dealerships. Overall every one I dealt with was very professional.

I previously gave this dealer a 5 star review, I stand by that concerning the purchase, but we noticed a crack in the windshield. We called the sales person to let her know and see if they would repair it. You are not losing our business because you wouldn't repair it, you are losing our business because you said you would call us back and you didn't! You have to give service after the sale. Thanks for nothing Virginia.

Avoid Lowe Toyota Service Department at All Costs – Warner Robins, GA If we could give zero stars, We would. Brad Boone recently had his 2013 Toyota Tundra towed to Lowe Toyota’s service department after experiencing starting issues. He had already replaced the neutral safety switch himself (with input from actual mechanics), but it clearly needed to be adjusted or reinstalled correctly. We told the service advisor, Gina (#1548), exactly what was done and exactly what we wanted/needed: check the switch, adjust it, and if needed, replace the computer stent. Gina said they’d perform a diagnostic for $140. Fine. Less than an hour later, she called back and said it “had nothing to do with the neutral safety switch”… but also said it did need a slight adjustment (so… which is it?). Then she dropped a $1,400 starter replacement quote on us. She claimed the truck was immobile and had to be “pushed into a spot”—so we arranged another tow to get it out of their shady hands. Here’s where things get insulting: when we arrived to meet the tow truck, the Tundra started perfectly. No delay. No struggle. Just started right up. Gina never bothered to mention that the truck was now driveable. She just let us think it was dead. Why? Because they were hoping we’d blindly authorize a $1,400 starter replacement we didn’t need. We drove straight to Advance Auto Parts. Had a real diagnostic run on the spot. Guess what code popped up? The neutral safety switch. That’s it. No starter issues. No mysterious “mechanic-only” codes. Just exactly what we suspected in the first place. The fact that Lowe Toyota tried to upsell a totally unnecessary repair, misrepresented the status of the vehicle, and failed to communicate basic facts is unethical at best and fraudulent at worst. This kind of dishonesty is why people don’t trust dealership service departments. Save yourself the stress, money, and insult—take your car somewhere honest. Lowe Toyota is definitely not it.