7 Park of Commerce Way
Savannah, GA 31405

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Sales: 912-446-1036

Used Cars: 912-446-3340

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 7:00pm
Sat 7:30am – 2:00pm

Reviews of Chatham Parkway Toyota

Overall Rating:

4.2 (out of 5)

88% recommend this dealer

867 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Our sale people were wonderful but the guy who finalized

Reviewed by Tlevans52January 05, 2024

Our sale people were wonderful but the guy who finalized the sale was not. My husband had all the necessary paperwork as a 100% disabled veteran to not pay the sales tax and he refused to accept it. Will never use them again.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great personal service.

Reviewed by Golden_RoseOctober 25, 2023

Great personal service. Everyone was so helpful. Tried to answer any questions. If didn’t know, would find out.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Not Trustworthy

Reviewed by The Joneses from Pooler, GASeptember 09, 2023

I purchased a preowned vehicle and was given a 6 months warranty at the time of purchase. The car broke down approximately one month after purchase. The car was towed to the dealership at my expense. The dealership displayed concern by placing the vehicle in service to be repaired and provided a loaner. The car was in service for approximately 2 weeks without hearing from the dealership on the status of the vehicle. My wife contacted the dealership for an update and was told the vehicle could be picked up the next day. My wife picked up the vehicle and was ensured that the problem was fixed. The following day my wife drove the car to her hometown which was three hours away and the car broke down again with the same issue as before. My wife and car was stranded. The dealership offered no way for my wife to get home. The car is still stranded as they did not provide a way for the car to be towed. The General Manager stated he was not going to spend anymore money fixing the car even though it was under 6 months warranty given by the dealership. He suggested that we trade in the vehicle for another vehicle. I decided to take his suggestion with the understanding that the money I invested would be put towards the trade. The dealership did not apply the entire dollar amount of the previous car to the new trade. They also did not reimburse me for the tows, rental expenses, nor the money invested in the previous car, such as fees, title, taxes, and upgrades. In fact, they tacked on fees and taxes to the trade-out car. Therefore, they did trade-out the car but handled it as a new purchase. I feel that I lost money in this deal and the dealership gained as they sold me a car that did not operate a month without breaking down twice and did not honor their warranty package. I have lost a total of $3, 929 doing business with this company.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 3

Customer Service 3

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Chatham Parkway Toyota

We are located in Savannah and have a large selection of New Toyota Inventory available to you. We specialize and have one of the largest Used Car lots for sale. Our cars are available with full and extended warranties. All of our New vehicles come with an Exclusive Lifetime Warranty! We are not just looking for the sale but want to make you a partner for life. Chatham Parkway Toyota has several financing programs for those with bad credit good credit or no credit! We also honor USAA pricing and have several discounts available for recent graduates active/retired military members and much more! Call us today and set up your appointment!

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