Nalley Toyota of Roswell in Roswell including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

11130 Alpharetta Hwy
Roswell, GA 30076

Get Directions
Visit Dealer Website

Sales: 855-314-2178

Used Cars: 877-250-2271

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Nalley Toyota of Roswell

Overall Rating:

4.4 (out of 5)

84% recommend this dealer

312 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Go to Sandy Springs Toyota. Don’t waste time here

Reviewed by William from Marietta GaJanuary 31, 2021

Do not buy a car here. Finance department isn’t transparent. Sales people don’t know anything about the cars. You’ll be better off going to Sandy Springs Toyota.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

William, we are disappointed to learn of your experience here at Nalley Toyota Of Roswell, but will take this opportunity to improve. I would really like to speak with you more regarding this matter and how we can best turn this around. Please reach out to me at (678) 637-6875. We look forward to hearing from you. AJ Ajanic, Sales Manager

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Lack of Transparency

Reviewed by Wendy from Marietta, GaSeptember 18, 2020

Really unprofessional, I’m done being patient with them. My son and I purchased a car in December and we are still waiting on the tag and title almost 10 months later. Something fishy about their excuses. They cannot keep blaming COVID for a 10 month delay. Lck of response to emails or phone calls. Don’t do business with this dealership, appalling customer service. How they can sell a vehicle that they do not have the title for confuses me.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Wendy, thank you for taking the time to let us know about your recent experience. I am sorry to hear that you were not satisfied with your visit. Please reach out to me at (770) 763-7398 so we may assist you in moving forward towards a resolution. Arnold Harrison, General Manager

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

1.3 (out of 5)

sold car after agreement was made

Reviewed by Leslie from MSSeptember 04, 2020

We had agreed on a price and the dealership sold the car before I could drive from out of state to purchase. Not happy and feel that was a crappy thing to do. Find a dealer who will stand by their deals . This one won’t.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

We are disappointed to hear that you did not have a more positive experience with us at Nalley Toyota Of Roswell. I would like the opportunity to make this up to you. Please feel free to contact me at (770) 763-7398 so we can make your experience a positive one. Arnold Harrison, General Manager

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 2

Maximum rating = 5

About Nalley Toyota of Roswell

Nalley Toyota of Roswell offers a great selection of new Toyota models and pre-owned vehicles along with professional repair and maintenance services genuine parts and auto body repair to customers in Roswell Atlanta Marietta Alpharetta and Sandy Springs.

At Nalley Toyota of Roswell we are committed to excellence in every aspect of our dealership and especially customer service. Whether you are visiting for routine maintenance or to test drive a new vehicle our friendly knowledgeable staff is ready to help.

Visit our showroom located at 11130 Alpharetta Hwy Roswell GA to see how easy the car-buying process can be.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top