2816 N Columbia St
Milledgeville, GA 31061
Sales: 706-623-4278
Used Cars: 706-623-4283
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Milledgeville, GA that carry Toyota
Overall Rating:
3.6 (out of 5)
92% recommend this dealer
270 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Do not buy a car here.
Do not buy a car here. I’ve made numerous new car purchases over the last 20 years, and this dealership has the most unethical finance department I’ve ever encountered. They use their little magic digital signature table for the signing process. They are adept at jumping around from screen to screen so that they can skip past extra charges they have tacked on (like thousands of dollars for an extended third-party warranty you told them numerous times you didn’t want). They wouldn’t give me a paper copy of what I was signing like I asked, claiming it was due to “computer issues” (I'm thinking it's against the law to not give a copy when asked). They never showed me the total amount going to the loan (again, this has to violate some law). Five days later, when they finally emailed me a copy of the contract, it had about $7k in extra charges. When I contacted the person who executed the deal with me, he said it was just an accident that those charges were added. They sent me paperwork to cancel the tack-ons (extended warranty for car, extended warranty for the tires, etc). Four weeks later I still have no confirmation these items have been canceled, the dealership has stopped my returning calls, and the money certainly hasn’t been deducted from loan yet. My next step will be a Consumer Protection Bureau complaint. I’m going to fix this in the end, but don’t let this happen to you. Go to another dealership.
Dealer Response
Hello Jennifer, We value our customers' input, and it is always our goal to provide positive and transparent buying experiences. I’d like to discuss your feedback regarding your interaction with our Finance Team. Please contact me when you have a moment. Thank you, Five Star Toyota of Milledgeville Ashley Carter General Manager Ashley.Carter@fivestaronline.net
Maximum rating = 5
Horrible customer service and high pressure warranty
Horrible customer service and high pressure warranty scams. Highly recommend avoiding five star toyota. GM is also rude and lacks the capability to run a respectable dealership.
Maximum rating = 5
Worst dealership Ive ever had to deal with.
Worst dealership Ive ever had to deal with. The GM Ashley Carter is rude and incompetent.
Maximum rating = 5
Our goal is to give you an interactive tour of our new and used inventory as well as allow you to conveniently get a quote schedule a service appointment or apply for financing.
At our dealership we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information and it is our pledge to deliver you relevant correct and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in
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