Five Star Toyota of Milledgeville

Pleasant, friendly staff. Gail Washington is a pleasure to work with. This is the second truck from them.

I had a great experience !! Everyone was super professional !! I have to compliment Tequila . He was amazing!!

Do not buy a car here. I’ve made numerous new car purchases over the last 20 years, and this dealership has the most unethical finance department I’ve ever encountered. They use their little magic digital signature table for the signing process. They are adept at jumping around from screen to screen so that they can skip past extra charges they have tacked on (like thousands of dollars for an extended third-party warranty you told them numerous times you didn’t want). They wouldn’t give me a paper copy of what I was signing like I asked, claiming it was due to “computer issues” (I'm thinking it's against the law to not give a copy when asked). They never showed me the total amount going to the loan (again, this has to violate some law). Five days later, when they finally emailed me a copy of the contract, it had about $7k in extra charges. When I contacted the person who executed the deal with me, he said it was just an accident that those charges were added. They sent me paperwork to cancel the tack-ons (extended warranty for car, extended warranty for the tires, etc). Four weeks later I still have no confirmation these items have been canceled, the dealership has stopped my returning calls, and the money certainly hasn’t been deducted from loan yet. My next step will be a Consumer Protection Bureau complaint. I’m going to fix this in the end, but don’t let this happen to you. Go to another dealership.