4580 Riverside Dr
Macon, GA 31210

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Sales: 877-247-8160

Used Cars: 877-247-9886

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Butler Toyota

Overall Rating:

4.7 (out of 5)

97% recommend this dealer

1811 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Butler Toyota should be called Bait and Switch Toyota,

Reviewed by walter.f.watson57January 30, 2026

Butler Toyota should be called Bait and Switch Toyota, They advertised a Tacoma online, I get contacted by there personnel, I agree to a "Scheduled" appointment, and I specifically ask, "IS THE TRUCK STILL ON THE LOT AND FOR SALE" They tell me YES TOLD YES, SO I arrive on the date and time 1/29/26 @10am for the appointment, AND I AM TOLD THAT THE VEHICLE HAS SOLD" I AM VERY DISAPPOINTED. and they proceed to tell me that the truck sold yesterday? on the 28th of January. SOLD IN JACKSONVILLE FLORIDA? This is the classic bait and switch, and Butler/Bait and switch ask if I wanted to buy a NEWER truck. Very deceptive sales practice, Why didn't they call me and be honest, or tell me that the truck has sold. There are many dealers in the area to purchase a vehicle so I suggest you stay away from Butler and there Internet team of misleading/switchers! This is a bad practice to take advantage of a Disabled Veteran and Senior Citizen, who drove from Warner Robins to Macon and wasted my time!!!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Gifferd Lee was awesome I will send my friends and family

Reviewed by Geneo2798November 26, 2025

Gifferd Lee was awesome I will send my friends and family when there are looking for a car

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Just not impressed I worked at a Chevy dealership for 9.

Reviewed by tripower from Trussville, AlOctober 09, 2025

Just not impressed I worked at a Chevy dealership for 9.5 yrs and a ford dealership for 23.5 yrs, so I know how it is supposed to work.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Butler Toyota

Butler Toyota was founded by G. Marshall Butler who purchased Middle Georgia's first Toyota franchise in 1970. The business is still owned and operated by Butler and has thrived under his leadership and customer service philosophy. "I realized the only way to be successful is to take care of our customers" Butler says. "Without the support of our customers many of them repeat buyers there would not be a Butler Toyota today. With this realization comes great appreciation for your past and future patronage."We look forward to serving you!

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