Rick Hendrick Toyota Sandy Springs

Not often (or never) do I rate car dealers but I have to say dealing with Hendricks staff at two different locations was a very pleasant experience with a great outcome that needs to be shared. Coming from the northeast, I was searching for a clean Carolinas / Georgia based Pre-owned BMW. Hendricks seemed to have a very good selection of cars at all their locations. Initially I worked with Kevin Vidal in Charleston, S.C. and later Peter Martinez and Taye Royce at the Sandy Springs, GA. location. All three were very supportive in my search and as timing unfolded I ended up purchasing the car, a 2023 BMW 330i from the folks in Sandy Springs. The story should have ended there with me being satisfied, driving home and probably not writing a review. Backing up a bit….During my initial inspection of the car I noticed some damage to one of the wheels, something that I presumed to be a simple case of curb rash, This was discussed but was not a point of negotiation. The rest of the prebuy activity went very well and the deal was closed. Upon arriving home several days later I viewed the wheel rash closer and found evidence of that being caused while under the dealership’s ownership. I won’t go into the details but I presented that info to the staff and within two days Giovanny the Sandy Springs Parts Director had identified a concession that more than satisfied me. NO drama or second guessing at all. I just have to say I truly appreciated the knowledgeable and caring staff, their selection of vehicles and their rectification of my specific issue. In the future, if the need arose, I wouldn’t hesitate to head back down to a Hendricks dealership in my search, especially if they are all like Sandy Springs and Charleston folks.

I work with Juan Calderon who takes great care of my family, we both have Camrys!! Juan is super honest, does exactly what he says he will do, and advise any Must-do maintenance!!! I trust him 100%!! Quality of any service is top-notch!!! Highly recommend Hendrick Toyota & Juan Calderon!!

had an amazing experience at Rick Hendrick Sandy Springs Toyota thanks to Mohammed. From the moment I walked in, he treated me like family. He asked the right questions, listened to what I truly needed, and found me the perfect Camry within my budget. No pressure, no games — just straight professionalism. I’ll be coming back for my next car.