2865 Ledo Rd
Albany, GA 31707

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Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Hutchinson Toyota of Albany

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

Just your run of the mill. Finance was great.

Reviewed by Allan from Pensacola, FlNovember 18, 2021

I don't like shopping for cars, but my family needed a car. I'm an active duty service member who has developed anxiety over the years. I don't like the unethical game that goes on when shopping for cars. Your car isn't worth that, etc... when obviously it is. I wish there was a program for service members who could just buy a Toyota at fair market value and get fair market trade in value without all the games. Also, who utilizes kbb as a value tool on their dealership website then doesn't honor the value that the link provides. That's dishonest advertising. The rep seemed confused when I told him the vehicle is priced over msrp for that year model even though it was a used vehicle. How do you not know msrp and invoice values of cars. They are on the Toyota website for everyone to see. Also, who charges 899 doc fee. That's insanely over priced, 300 ok. 900. That's robbery, everyone knows that now. I honestly had to get out of there so I didn't have a panic attack so I just agreed and moved on with my purchase as more than I thought I should have paid.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 2

Quality of Repair 4

Maximum rating = 5

2.0 (out of 5)

Toyota highlander

Reviewed by Carol Guthrie from Phenix CityAugust 30, 2020

I had a kia singer traded for a highlander..kia had all the bells..the highlander to me looks cheap in some areas for it to be 47,000..what I am peed about is my salesperson she told me my 1st payment would be in 3 months..that was great..but no the very next month payment was due...she told me they would take care of the tags..nope when I went to pick them up had to pay..they have not sent any paperwork that I have signed..signed july 2..it is now aug 29th..she was Johnny on when in buying process now will not even answer me..ms kinsey this is no way to do business..no more business from me

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Very nice people, eager to please

Reviewed by "The Hilton's" from Albany, Ga.May 23, 2014

I was very pleased with my experience with Toyota of Albany. Janet Parmalee made it a very pleasant experience. She listened to us, and was very eager to help meet our needs in a new car. She made it happen for us.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

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