Hutchinson Toyota of Albany

Five Stars for Patience, Energy, and an Amazing Car! Let me start by saying: I am A LOT. I know it. I own it. I change my mind, then change it again, then circle back like it never happened. Multiple times. And through all of that, Caitlyn Smolensky was patient, calm, and completely unbothered—like a true professional and a long-time friend rolled into one. From the moment we met, she made the entire experience feel easy and fun. She never once made me feel rushed, annoying, or like my constant change in direction was an issue. Instead, she listened, adapted, and somehow kept a smile on her face the whole time. That alone deserves an award. 🏆 She genuinely felt like someone I’d known forever—easy to talk to, honest, and fully invested in helping me find the right vehicle, not just a vehicle. And while she may be small in size, she is BIG on energy, enthusiasm, and desire to help. Seriously—her presence fills the room, and her commitment to her customers is unmatched. I drove away not only with a 4Runner I absolutely love (2026 TRD Sport Premium), but with the confidence that I made the right choice—and that’s 100% thanks to her. If you want someone who will stick with you through every twist, turn, and “wait, what if…” moment, Caitlyn is your girl. Highly recommend! 🚗✨

My husband and I bought a new vehicle from Caitlyn and Jason and could not be happier with the customer service and the trade in amount we were given. We had tried to buy a vehicle from other Toyota dealers but this dealership worked with us in every aspect of the deal. I would buy another vehicle again from Hutchinson Toyota.

My sales representative, Jacqueline Oliver was incredibly knowledgeable and attentive. she took the time to understand my needs and preferences, guiding me through various options without any pressure. I appreciated her transparency about pricing and financing, making the entire process smooth and stress-free. After test driving a couple of models, I found the perfect car! The paperwork was handled efficiently, and I was pleasantly surprised by the her commitment to customer service. Jacquelyn even followed up a few days after my purchase to ensure everything was satisfactory. If you’re in the market for a new or used vehicle, I highly recommend working with her. She truly prioritize customer satisfaction and make the car-experience enjoyable