Toyota of Melbourne in Melbourne including address, phone, dealer reviews, directions, a map, inventory and more

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24 N Harbor City Blvd
Melbourne, FL 32935

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Sales: 321-593-0941

Used Cars: 321-593-0825

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 8:30am – 8:30pm
Tue 8:30am – 8:30pm
Wed 8:30am – 8:30pm
Thu 8:30am – 8:30pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun 9:00am – 2:00pm
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Toyota of Melbourne

Overall Rating:

4.6 (out of 5)

90% recommend this dealer

520 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Pierre was my salesman he was very pleasant and helpful...

Reviewed by NaomySeptember 22, 2021

Pierre was my salesman he was very pleasant and helpful When I come back or refer a friend I will always want him as my salesman

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Dishonest and refuses to be transparent!

Reviewed by Jose from TampaAugust 19, 2021

Where do I start? I’m a paralyzed veteran who was looking to purchase a brand new car for my mother. I found this dealer on autotrader and was willing to drive 2 1/2 hours due to their internet price. I explained my timeline, disability and the fact we would spend a minimum of 5 hours traveling back and fourth. In order to facilitate the transaction, I opted to apply for financing a few days later. I then spoke to my sales associate prior to doing so and he helped facilitate the application. Once they conducted a hard pull on the credit report. Only then, do they inform me the car is no longer available. Is this common business practice? Was this a tactic employed to force our hand or a lack of professionalism? I’m trying hard to be respectful here… I’m livid at this point but decided to continue working with them because of the hard pull. The credit score came back at 740 and they offer a rate of 6.99, really? At that point I was mentally checked out, what they discounted on price they more than tried to make up with in house financing. Imagine going in with a lower credit score than our 740. The sales associate and manager then offer me a better rate if I come in but fail to disclose the rate? If I couldn’t trust them after several failed attempts at good faith negotiations. Why would I commit to driving blindly with my mother, for 5 hours? Why not disclose the rate over the phone, text or through email? I have text messages confirming everything I’m disclosing on here. I’m simply choosing not to implicate my sales associate by name. They fooled me once and I gave them the benefit of the doubt. Only for them to try and take advantage of us through their financing department. They wanted a 3rd opportunity to make it right or see how desperate we were. However, they can’t/refuse to disclose the rate to us after putting my mother and I through this experience. My mother is now in a Nissan Sentra I purchased yesterday! We financed at 2.5% for 60 moths through Courtesy Nissan and my sales associate name was Jason Gomez!!!!!! They treat people and veterans with the proper respect they deserve.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

4.8 (out of 5)

I’m new to the Toyota of Melbourne experience but I can...

Reviewed by Carolyn July 26, 2021

I’m new to the Toyota of Melbourne experience but I can say my experience up to this point, which includes; completing on-line collision report (amazing), multiple phone calls to the collision team (thank you Mike) and others, my drop off experience (staff knowledgeable and friendly) and my rental experience-sum it up to say excellent! There is no question that it will all end with one very happy customer! I am impressed with how smooth the process and the positive attitudes and professionalism of your staff.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Toyota of Melbourne

Toyota of Melbourne is located off of US1 between the Melbourne and Eau Gallie Causeways. We offer a $1000 price guarantee. All of our new vehicles come with a lifetime warranty good for unlimited years and unlimited miles at no cost to you.

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