Miracle Toyota in Haines City including address, phone, dealer reviews, directions, a map, inventory and more

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37048 US-27
Haines City, FL 33844

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Sales: 863-356-4395

Used Cars: 863-356-4392

Hours Toggle

Sales Department

Sun 11:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Miracle Toyota

Overall Rating:

4.2 (out of 5)

81% recommend this dealer

464 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Been seat in my car for 30minutes for oil change and

Reviewed by Luis moralesAugust 25, 2022

Been seat in my car for 30minutes for oil change and never come in to speak with me! All ppl was talking and ignored me! This dealer is so unprofessional! I call to the managger but he was off! Bad experience! Im not recomended going to miracle dealer in haines city

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Terrible experience!!

Reviewed by SBrooks from Winter Haven, FloridaJuly 31, 2022

One of our WORST customer service experiences we have ever received!! In April 2022, we took our truck in to have the A/C serviced as it had stopped working. They told us there was a part that just had to be reconnected. RECONNECTED, not replaced or even fixed. Just reconnected. No new parts, used parts, or any other work. For this service, they charged us almost $300.00. In the beginning of July 2022 (three months later), the A/C stopped working again. We took it back thinking that possibly something had gone wrong with the piece that had previously only been reconnected. We were informed that the piece that had been reconnected was actually broken and should have been replaced at our first visit, not just reconnected. This in itself was upsetting enough because we had to make two trips to the dealership when it should only have been the initial trip if they were competent in providing service. July in Florida requires air conditioned cars so we agreed to have the part replaced. We mad a mistake for not thoroughly understanding what was going to transpire. Since they acknowledged they had erred in their first diagnosis, our thought was they would apply the $300 to the service of now replacing the part. We were wrong. Not only did they stand firm on keeping the previous service and payment of $300, they now held our truck at ransom for an additional $400. A total of $700 to replace a $40 part! To make this whole thing more ludicrous is the part being replaced was just under the dashboard. They didn't have to disassemble anything! When we expressed our surprise and dissatisfaction at this decision, we were told that they could give us an oil change. A slap in the face would have been less insulting! Needless to say, Miracle Toyota will not receive any more business from us. In fact, we shared our experience with family members who were looking for a new car. Because of this, they took their business to LAKELAND TOYOTA last week and purchased a new Corolla. We also are going to be in the market for a new vehicle and will also be going to LAKELAND TOYOTA. It may be a bit more of a drive but well worth it to be able to get the service and professionalism that we could not get from Miracle Toyota.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Beware of Bait and Switch.

Reviewed by RogerMay 28, 2022

Beware of Bait and Switch. The MSRP price yesterday went up $ 6500 today, not counting the Docs Fees , and Sales Tax. The salesman comment was. We have one of only 5 new Toyotas in a 700 mile radius, so the price is higher. There is a a $1725 appearance fee added on for a New Automobile. Why does it need to be cleaned up. It is new, right?

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 2

Pricing N/A

Maximum rating = 5

About Miracle Toyota

Murphy Auto Group has been in the new and used automotive franchised business since 1980. We take great pride in the way we manage our dealerships. We want to be a part of the community not just another new and used car dealer. We have a mission statement that is the foundation of our philosophy: "Meeting Expectations is our business Exceeding them is our Goal". We know everyone has a choice and everyone has expectations we also know it is our job to earn your business. Miracle Toyota is here to help you with all your automotive needs.

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