Gatorland Toyota in Gainesville including address, phone, dealer reviews, directions, a map, inventory and more

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2985 N Main St
Gainesville, FL 32609

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Sales: 352-275-5716

Used Cars: 352-275-5209

Hours Toggle

Sales Department

Sun 12:00pm – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Gatorland Toyota

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

311 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.5 (out of 5)

After the car is bought !

Reviewed by Lauren Caldwell from Gainesville, FloridaNovember 13, 2019

I wanted a certain car which led me to Gatorland Toyota. The process of buying the car was average and patient. Even though, as usual, many things needed to be negotiated, the process was average enough for me to be satisfied. However, after buying the car, it has been a nightmare working with this dealership. I had a warranty on the car and bought the extended premium warranty. There are things promised on these warranties and the company flat did not want to schedule an appointment to honor the details spelled out in the warranty. Some departments did not even have the correct information. Phone calls not returned. Unfortunately, I had two friends who had picked out cars from this company and since my very negative experience, they are going elsewhere....even out of town if necessary....to avoid such horrible customer service. They lost two customers. WARNING ! WARNING !

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Lauren, Sorry for the unsatisfactory experience. I appreciate the feedback so we can improve in every department. Please feel free to contact me directly so we can improve the customer experience. I hope you can give us another shot. Tyler Hill - GM THill@gettel.com

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great assistance.

Reviewed by Taylor Minton from Gainesville,FlNovember 04, 2019

Went in looking at a used car and they were able to get me a brand new corolla for a better payment, free services for 4 years and a full warranty. Chuck was super helpful in the process.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Taylor, Thank you so much for sharing your experience and congratulations on your new Corolla! Our team loves to give you that exceptional service! All of us here at Gatorland look forward to your next visit!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

WATCH OUT! Dealers STEAL

Reviewed by PPPP from GainesvilleAugust 01, 2019

If you are reading this, please read ALL the sales review of this store here and anywhere else. I did not and I REGRET it like xxxx!!! We worked with the sales and reached an Out-The-Door price. (Remember to keep the sheet that has the number you agree on!) Went to finance department and reviewed the paperwork. The total number on the contract is higher than OTD. They said it is additional service charge blah blah blah. I guess OTD is a joke and customers are idiots to them. Told us they have to call manager to take off the charge and came back real quick saying they can do us a "favor". Guess having dealers to keep their words is a favor. Also, the loan payment number is off. We used different online calculator and got a total interest number lower than the one they calculated. Of course, they blamed the system saying they have no idea. A finance officer cannot work out an easy loan payment? Incompetent or sneaky? What I learned is that dealer and customer are always on the opposite side of the table. However friendly they may look, they are thinking and calculating to their best interest. You are the only one who can protect yourself, so WATCH OUT!

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Sorry for the unsatisfactory experience. I appreciate the feedback so we can improve in every department. Please feel free to contact me directly so we can improve the customer experience and make it better. Tyler Hill - GM THill@gettel.com

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

About Gatorland Toyota

At Gatorland Toyota you will find new Toyotas pre-owned vehicles financing service repairs and genuine OEM parts. If competitive prices great value and superior customer satisfaction are what you're looking for then Gatorland Toyota is the dealership for you! Customer satisfaction is our top priority! Feel free to browse our inventory online set up a test-drive with a sales associate or inquire about financing!
New Toyota Models & Pre-Owned Vehicles in Gainesville FL.
We offer a wide selection of new vehicle specials! Check out our ToyotaCare no cost maintenance plan that comes with every new Toyota purchase or lease!

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